Certified Massage Therapist

Massage Envy Glendale , CA 91206

Posted 2 weeks ago


What We'll Accomplish Together

As a massage therapist at this Massage Envy franchised location,* essential duties include performing professional quality massage within scope of practice and licensing (as applicable) and in alignment with policies and protocols, utilizing approved modalities, in accordance with applicable law in your franchised location, designing specific sessions based on member's/guest's individual needs, and upholding the Massage Envy brand's core values of optimism, gratitude, excellence, consistency and empathy.

Additional responsibilities include:

  • Perform professional quality massage, within scope of practice and licensing (as applicable).

  • Must follow all Massage Envy policies and protocols.

  • Assists in the cleanliness of the location (therapy rooms and common areas).

  • Utilizes Massage Envy approved modalities, in accordance with applicable law in your location.

  • If performing hot stone, deep muscle or prenatal therapy, must have appropriate training and satisfy the minimum clinic education hours.

  • Maintain professional appearance at all times.

  • Design specific sessions based on member's/guest's individual needs.

  • Assists in the promotion of the health and wellness benefits to clients receiving massage therapy on a regular basis; communicates various promotions to clients.

  • Creates excellent member/guest experience through friendly and helpful attitude.

  • Reliable, on time attendance. Attends all scheduled shifts, is prompt to work and works entire scheduled shift.

  • Completes Wellness Chart documentation accurately and completely.

  • Other duties as assigned.

What it Takes to Succeed

Education, Skills and Training:

  • Minimum of 500 hours of massage therapy school and a certificate of completion.

  • Participates in continuing education to improve effectiveness (preferred).

  • Satisfactory results of background and reference check is a condition of employment in this position.

  • Must adhere to all applicable local and state licensing laws and regulations related to the massage therapy services provided, including following any applicable law pertaining to maintaining current Massage License.

  • Knowledge of and experience in performing Swedish and Deep Tissue Massage required, as well as knowledge of and experience in performing other modalities offered by Massage Envy.

  • Understands and believes in the healing benefits of massage therapy and bodywork.

Communications and Personal Interactions:

  • Have a strong customer service orientation.

  • Possess the ability to communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members, guests, co-workers and management.

  • Maintain client confidentiality.

  • Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Massage Therapist CA

Town Sports International Holdings Inc

Posted 1 week ago

VIEW JOBS 3/15/2019 12:00:00 AM 2019-06-13T00:00 Overview The Massage Therapist is responsible for providing effective and client-focused services that increase member usage, retention, and results. The Massage Therapist helps build the Spa business through providing customized upgrades, presenting and securing customized home-use products, actively driving events, calling former Spa clients and "Non-Members" to get them back in, and to ensure that all clients are presented with membership options. The Massage Therapist's interaction with members directly contributes to member retention and satisfaction. The Massage Therapist's role achieves success through embodying our core competencies (Create the TSI Environment, Build a High Performing Team, Achieve Measurable Results). Create the TSI Environment Models the core attributes of a successful employee with the utmost integrity, lives the mission and empowers others to do the same; focused on building meaningful relationships with members and team members. Responsibilities include: * Modeling and promoting the Clubhouse Rules. * Adhering to all TSI policies and procedures including, but not limited to timeliness, codes of conduct, uniforms and timekeeping. Setting expectations around the same for team members. Setting expectations for team members. * Starting on-time, confirming the service they are providing, and ending on time * Walks all clients out to the desk to ensure payment, secure retail purchase and get the client scheduled for her next appointment before they leave * Executes the Spa Department tactics as directed, including special events and demos. Attend all required training for staff to keep up-to-date with current trends Build a High Performing Team Actively facilitates self and team member development; constantly seeking new ways to build skills and competency; elevates the brand experience. Responsibilities include: * Follows all Total Woman Protocols to provides customized, safe, effective and high-quality services * Provide your clients with the latest techniques including but not limited to: * A specific body massage, treatment and/or wrap * Manually manipulating muscles and soft tissue to relieve pain and stress * Giving a relaxing massage and/or therapeutic massage * Maintaining a calm and soothing environment that enables the client to relax * Stays within the Massage Therapist's scope of practice * Follows back-bar policies to provide clients with the products according to protocols and to minimize waste * Follows the professional standards including dress code, company policies, Spa policies and procedures * Makes confirmation calls to clients and follows up with anyone who doesn't show for their appointment within 15 minutes * Ability to work evenings, weekends and holidays as needed Achieve Measurable Results Meets and exceed company goals and metrics surrounding employees and members; never satisfied with the status quo. Responsibilities include: * Ensures accurate billing for the services rendered including upgrades * Demonstrates strong knowledge of all current retail products, services, pricing, and promotions offered so that all services and sales are tailored to meet each client's unique needs * Works together with Spa team to obtain departmental goals * Attends team and individual meetings as requested * Executes any individual or team plans to increase results * Ensures schedule is always up-to-date for two-weeks and built for growth * Consistently meets minimum sales expectations, 80%+ utilization and technical expectations Requirements Required Skills and Experience * Strong communication and listening skills * Role model – represent the lifestyle * Works collaboratively * Sets priorities and manages time wisely * Strong problem-solving and critical thinking skills * Member and client-focused * Takes personal responsibility for mistakes and for self-development * Hold and maintain a current permit and/or license to practice, commonly in the city you will be working in * Training and experience in sales is required * Current CPR/First Aid Certification preferred * Basic computer skills including Microsoft Outlook, Word and Excel * POS and Member Management Systems knowledge preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit and use hands and fingers, handle or feel objects, tools or controls. The employee frequently is required to reach with hands and arms and talk and hear. The employee is occasionally required to stand, walk and train clients. The employee must occasionally lift and/or move up to 50 pounds. Specific abilities required by the job include close vision and the ability to adjust focus. The employee frequently is required to: * Reach with hands and arms and talk or hear. * Must be able to stand for long periods of time. * Strong hands and arms. * Massages can last anywhere from 30 to 120 minutes for one massage. Town Sports International Holdings Inc Glendale CA

Certified Massage Therapist

Massage Envy