Certification Team Member Sr Manager

Deloitte & Touche L.L.P. Hermitage , TN 37076

Posted 2 days ago

Deloitte Global

Job title: Certification Team Member Sr Manager

Location: Nashville (Hermitage), TN or Glen Mills, PA

This position is responsible to assist the Certification Team Leader with delivery of Certification across the Global IT organization, more specifically the end to end delivery and maintenance of Global's industry standard framework assessments and certifications.

The candidate works closely with the other Global technology groups, leadership and member firm technology teams to ensure effective operation of Deloitte controls via policy and standards. He/she is responsible for obtaining and maintaining certifications for the operations, security, infrastructure, shared services and applications, depending on the defined scope.

This Senior Manager role requires skills that enable the individual to deliver a high level of service to the business and to meet control expectations in a highly available agile infrastructure. Knowledge of core, specialized and technical competencies is required, along with a very solid understanding of an enterprise IT infrastructure operational environment. The incumbent should be a subject matter expert in Information Security processes and standards, as well as industry standard audit frameworks (i.e.- ISO, SOC, SOX).

Work you'll do:

In this interesting and diverse role, you'll

  • Manage and continually improve the processes surrounding the ISMS (Information Security Management System)

  • Produce monthly and quarterly reports and metrics related to the ISMS

  • Support bi-annual ISM Management Review meetings to executive committee.

  • Prepare and chair in the bi-weekly ISMS Forum meetings and assist in driving closure on all security related open items

  • Liaise with GISO, Project Management and Global Digital Application Studios (GDAS) teams to ensure continued support of the ISMS and compliance to the security related processes

  • Execute coordination of internal and external audits, including but not limited to ISO27001, ISO 27017, ISO 27018 and SOC2

  • Manage the end to end Privacy Shield certification process for DTTL business process areas

  • Support with the Global Privacy Office in GDRP conformance

  • Represent TME in Global Security initiatives, including standard development, Cyber Acceleration and Global Target Operating Model

Additional responsibilities:

  • Responsible for execution of the Technology Risk Assessment Process for Global Technology- including risk awareness, risk assessment, risk treatment

  • Ensure awareness and compliance with all Information Security Management System policies and standards.

  • Report any breaches in information security or policies

People Management

  • Coach others

  • Cross-functional relationship management and support

  • Manage a team of managers and/or staff personnel as needed

  • Responsible for the hiring, staffing, management, development, and retention of all reporting personnel

Knowledge Sharing / Documentation

  • Contribute to, produce and maintain processes, procedures, operational documentation as well as drive continual improvement initiatives to align technology risk posture to Deloitte's risk appetite.

  • Train new staff in technical processes and procedures

What you'll be part ofour Deloitte Global culture:

At Deloitte, we expect results. Incredibletangibleresults. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand outwith opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Who you'll work with:

In Global Technology Services, we make an impact by providing leading edge technology products and support to the entire Deloitte organization. We offer innovative technology solutions that cross borders and help Deloitte deliver and connect with their clients, their communities, and one another in ways they never thought possible.

To be considered for this role, there are certain qualifications you'll have to have. And others that would be really, really nice.


  • Bachelor's Degree in Computer Science or other technology subject or equivalent industry experience

  • Minimum 7 years technical leadership and management experience in a large global enterprise environment (ideally Microsoft-based) managing and leading teams

  • Strong audit, compliance, certification and/or infrastructure operations background

  • Excellent communication and leadership skills

  • Core Microsoft infrastructure applications including but are not limited to: Microsoft Windows Server Operating System, Exchange, IIS, SQL, System Center and other applications as deployed by the firm

  • Demonstrates ability to influence decision-making through high level analysis and interpretation of data from multiple sources. Ability to critically analyze results to detect data errors, anomalies or conflicts. Relates analysis to business strategy and process.

  • Ability to execute key operational and support processes, identify improvement opportunities and lead the development of the identified improvement and/or risk reduction efforts.

  • Executes design activities and establishes standards / leading practices for service design activities

  • Oversees, guides and facilitates relevant vendor RFP (request for proposal) creation and selection processes when applicable

  • Demonstrates understanding of how vendor products and services can help lower total cost of ownership

  • Participates in negotiation activities and makes vendor management recommendations to TME or Global Technology leadership.

  • Provide executive responses and evidence to support Third Party Security Assessments.

  • Strong planning skills, demonstrating the ability to effectively execute and manage multiple activities, with minimal disruption to customers and within agreed upon requirements (product, financial, performance)

  • Demonstrated knowledge and strong interest in keeping abreast of Information Technology trends, directions and emerging technologies/risks including systems/technologies integration and design/architecture

  • Strong understanding of audit frameworks & technical standards.

Other Qualifications

  • Professional Qualifications are preferred, including:

  • Microsoft Qualifications

  • CPA

  • CISA


  • Six Sigma

  • PMP

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte's Total Rewards program reflects our continued commitment to lead from the front in everything we do that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment. If you are not reviewing this job posting on our Careers' site (jobs2.deloitte.com) or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at jobs2.deloitte.com

Requisition code: DE19USAGTS006SO1825

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Certification Team Member Sr Manager

Deloitte & Touche L.L.P.