HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy.
The Centralized Intake Referral Manager is responsible for managing referrals from key hospitals and other care settings (sites to be determined as part of the divisional market strategy) and ensuring a smooth transition of care for patients discharging from a care setting to our centers. Additionally, the Centralized Intake Referral Manager:
Will develop strong relationships with the key referral hospital personnel and identify new opportunities for partnering and growth
Maintain a thorough knowledge of the regional centers products and services, Clinical Skills Inventory, and physician relations
Partner with other sales team members to develop and maintain referral source relationships.
Responsible for phone sales to perspective, current, and previous patients
Assists with outside sales presentations about the benefits of centralized intake
Focus on converting inquiries into admissions
In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.
Bachelors' degree preferred. Considerable experience in a comparable position will be considered in lieu of degree.
One to two years of experience in long-term care/skilled nursing; admissions role preferred.
Required; Medical assessment skills, urgency, computer, oral and written communications skills.
Additionally, this role will require a willingness to work weekends in order to maintain coverage for our 24/7 operation.
Sales and Marketing
HCR Manor Care