Centralized Billing Clerk

Martin Tractor, Inc. is a family owned and operated 4th generation John Deere Dealership. Our company started from humble beginnings in 1926 at a farmhouse in Roanoke, Illinois.

Over the last 98 years our company has grown and Martin Tractor, Inc. currently has 13 locations across Central and Western Illinois. Martin Tractor Inc. has a unique culture, we have a small-town feel with all the benefits of a larger corporation.

Responsibilities

• Develop, implement, and monitor warranty claim processes for all locations.

• Reviews warranty claims prior to locations submitting to warranty if needed.

• Develop, implement, and monitor expiring machine warranties so that customers can be contacted for extended warranty or inspection.

• Monitors equipment records for extended and special warranties for expiration.

• Works with service managers to ensure there are no expired Product Improvement Programs.

• Understands warranty regulations and the ability to provide consultation and training to service managers, clerks, techs, and Parts Department on the proper way to proceed with a warranty situation.

• Ensures compliance with non-returnable service parts policies.

• Communicates to departmental management about warranty status on a regular basis.

• Manages Pathways Warranty section to ensure timeliness of claim submission and payment.

• Assists in internal billing of service repair invoices for service departments/sales departments.

• Assists in retail billing of service repair invoices for service departments/sales departments.

• Manages discounting of inspection programs as necessary per guidelines.

• Assists service departments on the closing of WIP when necessary, End of Month, or End of Year.

• Assists in managing Service Admin Portal for Expert Alert timeliness and accuracy.

• Daily Tech time sheet adjustment and changes.

Experience, Education, Skills, and Knowledge

• Basic knowledge of accounting practices.

• Ability to use standard desktop applications such as Microsoft Office and Internet functions.

• Knowledge of office procedures.

• A general understanding of mechanical/technical terms is preferred.

• High School Diploma or equivalent experience.

• Must be able to sit, stand and walk along with climbing stairs, reaching, pushing, pulling, leaning, twisting, and driving.

• Must be able to meet all safety requirements for applicable safety policies.

• Most duties performed in climate-controlled office environment. May be exposed to hot or cold weather conditions when traveling or in the Service Area.

Martin Tractor Inc. and its dedicated employees are trusted partners, delivering and supporting premium products and personalized solutions to agriculture, consumer, and commercial customers to ensure long-term success.

We invite you to apply to become a part of our honest, hardworking, and dynamic group of dedicated employees, Our goal is to employ hard working employees who are seeking a rewarding career. We take pride in providing generous benefits to our employees and their families.

• We offer 401K and Roth retirement plans with company paid Safe Harbor employer retirement contributions.

• Free development opportunities in your field of knowledge, incentive pay programs, and employee discounts.

• Membership opportunities to Deere Employees Credit Union.

• The following are for Full-time employees only:

• Competitive Medical, Dental, and Vision benefits.

• Free doctor online consultations.

• Access to the V.I.P. network of physicians, outpatient facilities, and other services No cost to employees for procedures who are on PPO medical plan.

• Company-paid basic life insurance.

• Free Will, Living Wills, POA, and free Employee Assistance Program.

• Supplemental life, Short term, and Long-term disability.

• Start earning generous PTO time as soon as you start working.

We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.