Central Utility Plant Operations Supervisor

Basic Qualifications

• Must have at least seven years plant operations and progressive supervisory and management experience associated with industrial/campus/utility plant operations.

• In-depth knowledge of and direct experience in managing thermal energy production facilities (including code requirements, regulatory requirements, and environmental compliance) required.

Additional Information

Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Position Description

• Directly oversee and supervise all aspects of plant operations, personnel, maintenance, safety, environmental compliance and desired operational performance. Ensure plant production, capability, flexibility, reliability, safety and economic operation. Responsible for all communications and coordination between the plant and other areas of Campus Services.

• Supervises, directs, assigns and coordinates work of the Chiller Operators, including work assignment and scheduling of staff. Monitors team productivity and provides constructive feedback, mentorship, and disciplinary action when needed. Manages to and ensures compliance with union contracts, University procedures and policies, and regulations

• Directly responsible for supervising unscheduled, emergency repairs to or restoration of chilled water production facilities, and overseeing outside contractors to ensure safe and proper coordination of plant operations, maintenance, and construction activities

• Responsible for participation in emergency management and response (e.g. planning, training, simulation, activation, actual response, and leadership), including advanced training and drills as required. Responsible for on-the-job training of staff in safety and environmental practices and procedures necessary to job performance

• Oversee and monitor service provider/vendor performance under all operating agreements or contracts and ensure compliance with all contractual provisions of such service/operating agreements or contracts. Notify service providers/vendors immediately upon discovery of any contractual shortcomings and develop and execute corrective action plan.

• Ensures workforce compliance with all applicable federal, state, and local regulations (e.g. environmental, workplace safety, OSHA, ADA requirements, etc.).

• Partners with others across Campus Services groups, customers, and the University community at large to achieve optimal delivery of E&F services and efficient use of resources. Demonstrates and promotes the mission, vision, and values of the organization; providing stewardship, strategies, and services that create an excellent customer experience. Acts in the University's best interest at all times. As a Harvard University representative, exhibits appropriate professional conduct at all times such that harmonious business relationships are developed and maintained.

• Utilizes the Campus Services asset management system as a management tool to monitor plant operations and manage maintenance work and operational tasks; and to generate automated reports. Manages the development and maintenance of an accurate and detailed inventory of all plant equipment, including detailed equipment attributes. Responsible for the proper and effective utilization of this system.

• Coordinate with other Campus Services divisions to formulate the best delivery of services to the University's faculties and departments. Assist in the implementation of new departmental policies and procedures to improve the delivery of services, execution of work, and operational as well as financial efficiencies.

• Perform special assignments/projects as directed. Participates in planning, design and construction processes associated with capital projects and is responsible for integration of completed projects into plant operations.

• Leads and/or provides support for special projects (short and long-range), initiatives, and tasks as assigned.

Job Summary

Energy & Facilities (E&F) operates and manages Harvard's energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center. E&F also provides a broad portfolio of labor-based services, including building maintenance, landscaping, and custodial, to a large portion of the University, as well as engineering, technical, and sustainability services. Within E&F, Engineering & Utilities (E&U) operates and manages energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, a 24/7 facilities-related call, alarm monitoring, and dispatch center, and provides engineering and technical services.

This position is responsible for the safe and efficient operation of two chilled water plants: a 13,000 ton Central Utility Plant (CUP) and a 7,500 ton satellite Northwest Plant (NWP) that together serve over 85 buildings on the Cambridge campus. This position supervises all aspects of the daily operation and maintenance of plant production infrastructure including seven chillers, two plant and frame heat exchangers, thirteen cooling towers and all associated pumping and water treatment equipment. This position also participates in initiatives to strengthen institutional collaboration and efficiency, provides support for special projects and strategic planning, and participates in developing strategies and policies.