Central Office Technician

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're invested in providing the flexibility you need to thrive and deliver lasting impact. Apply now to continue digitally connecting the world and shaping the future.

The Role

The Central Office Technician is responsible for the installation, maintenance, and repair of telecommunication systems within central office environments. They ensure the smooth operation of communication networks by managing equipment and providing customer support.

Technically the position is responsible for the provisioning and maintenance of but not limited to, subscriber loop carrier systems, DSL, POTS, GPON/PRISM, digital and optical muxes.

Location

The position is located in St. James MN

The Main Responsibilities

• Installs, performs routine maintenance, analyzes defects, tests, adjusts, repairs, and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices.

• Updates work and maintenance logs through WFA, Word docs, and FOMS databases.

• Plans jobs and determines materials and resources needed to complete tasks.

• Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties.

• Utilizes knowledge of general input and analysis of ESS translations.

• Runs diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5ESS, Electronic Data Switching, etc.), uses various types of testing devices, e.g., volt-ohm meters, spectrum analyzers, digital communications, data analyzers, etc.

• Works varying shifts and hours including possible mandatory overtime, and/or callouts, weekends, and holidays.

• Keeps work team and managers informed of the status on work tasks, projects, and problems or obstacles.

What We Look For in a Candidate

Required Qualifications:

• At least six (6) months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TMS, or comparable test equipment.

• At least six (6) months experience within the last five (5) years provisioning and maintaining POTS, DSO, DS1/T1, DS3/T3, DSL ISDN, and fiber circuits or services.

• Must be proficient in DMS 100 Switch maintenance and routines Working knowledge of IOF, SONET/DWDM equipment and services (e.g., DCS and optical muxes)

• Requires a valid state drivers' license with current satisfactory driving record.

• Ability to work varying shifts and hours including possible cuts, callouts, mandatory overtime, weekends, and holidays.

• Travel between Central Office locations

Preferred Qualifications:

• At least 12 months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TDR, or comparable test equipment.

• At least 12 months experience within the last five (5) years provisioning and maintaining POTS, DSO, DS1/T1, DS3/T3, DSL, ISDN, and fiber circuits or services.

• Experience working with 5ESS switches is preferred.

• Extensive experience including ROADM, Infinera, QMOE, IP Ethernet.

• AFC experience.

• Certification or equivalent training in the maintenance and operation of AFC (DLC), Calix DSL systems, Adtran (DLC), Fujitsu (FO Transport), and Alcatel DSL systems.

• Experience working independently with little supervision.

Compensation

Union Wage Scale - $14.33 - $39.54/hourly

Requisition #: 332837

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

14.33

Salary Max :

39.54

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.