Center Supervisor

Curves Jenny Craig Alexandria , VA 22313

Posted 3 weeks ago

As a world leader in delivering effective weight management solutions, Jenny Craig offers a unique program with one-on-one support for our clients. We are masters in weight management and we believe in what we do - helping as many people as possible experience all the benefits of getting their weight under control through a change in lifestyle. Jenny Craig provides the highest level of customer service & health promotion in a professional, fast-paced work environment.

An immediate Retail Store Supervisor position is available for those who are multi-taskers, highly motivated, and available to work weekends & some evenings.

Required: Ability to work flexible schedules, including evenings, weekends, and/or holidays; center hours vary between 7am-8pm

KEY RESPONSIBILITIES

Daily Operations: Coach and supervise 1-2 employees, utilize Service KPIs to identify employee strengths/weaknesses, and complete daily operational activities including food room stocking and client invoicing/checkout.

Coaching: Utilize the Jenny Craig Service Model to (1) connect with clients and understand their goals and challenges, (2) identify and keep them focused on their motivation, (3) create weekly plans, (4) build their confidence, and (5) gain their commitment.

Client Accountability: Keep clients on the Jenny Craig Program by holding them accountable to (1) their menu plan, (2) attending their coaching session every seven days, and (3) self-monitoring their daily food intake and exercise. Complete care calls and confirmation calls to stay connected with clients throughout the week. When clients fall off the Jenny Craig Program, get them back on Program by making outbound calls.

Role Model: Be a role model to clients and employees by living the Jenny Craig principles of ideal weight and lifestyle. Lead by example by displaying a willingness to assist with any task and encourage a cooperative environment.

Revenue and Profit: Grow the business by acquiring new clients, retaining current clients, and delivering the Jenny Craig program. Grow profits by managing payroll, ensuring proper hours of operation with employee scheduling, and managing inventory.

Company Paid Training: All new employees are required to attend a five-day onboarding where they will learn the Jenny Craig Program and Service/Coaching model. Additionally, new hires will be expected to follow the Jenny Craig program (consultation and planned menu of food) as a part of induction to provide knowledgeable, real world experience to clients.

QUALIFICATIONS & SKILLS

  • High School diploma or equivalent; college preferred

  • 3 years of related job experience, including previous supervisory experience in a customer-facing business

  • Demonstrated experience in delivering a consistent service level to clients

  • Previous supervisory experience in a retail setting

  • Excellent interpersonal skills to work effectively with clients and staff at all levels of the organization

  • Ability to develop positive, collaborative, professional relationships

  • Strong listening and motivational skills

  • Ability to evaluate metrics, identify opportunities for continuous improvement and efficiencies

  • Adept in handling human resources and employee relations issues, or escalating when needed

  • Demonstrated initiative to solve operational issues and increase efficiencies

COMPENSATION & BENEFITS

  • Base hourly compensation, plus monthly bonus plan

  • Generous paid time off

  • Paid holidays

  • Medical/dental/vision insurance

  • Flexible spending account (FSA)

  • Company-paid long-term disability, basic AD&D, and basic life insurance

  • 401(k) with company match

  • Employee Assistance Program (EAP)

  • Waived Program enrollment fees & food discounts

Please apply by sending resume to twinter@jennycraig.com


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Fitness Center Supervisor In Alexandria VA

Snap Fitness

Posted 3 days ago

VIEW JOBS 8/18/2019 12:00:00 AM 2019-11-16T00:00 Job Description: Snap Fitness is seeking an energetic front desk person to join our team. The right candidate will have a passion for fitness; desire to motivate others, and a fun upbeat attitude. This is an incredible part-time position and an opportunity for you to join one of the fastest growing and most exciting fitness companies in the country! Responsibilities: Membership & Personal Training Sales - Responsible for achieving sales goals established by leadership team. Club Management - Lead by example and motivate team members to bring their best every day Service Excellence - Provide members with the best equipment, guidance, and value-added services to help them achieve results. Member Engagement/Involvement - Communicate with members regularly to keep them informed and engaged. Marketing Outreach - Organize and conduct events to build community awareness and drive new memberships. Facility Excellence - Ensure that facility’s equipment and cleanliness/tidiness consistently meet company standards. Requirements: Strong communication skills Ability to manage and motivate team members Ability to work with clients from all walks of life Desire for longevity Previous sales experience is a plus Applicant must be a fun and personable team player with a great sense of humor! Must be very coachable Must be able to instruct others on the Snap Fitness training techniques in order to help clients achieve their fitness goals Current certified personal trainers will be given top priority. At Snap Fitness, we like to promote from within. If you are ready to launch a career with real growth potential, then we encourage you to apply for this position! Snap Fitness Alexandria VA

Center Supervisor

Curves Jenny Craig