Center Manager

National Spine & Pain Centers Lumberton , NC 28360

Posted 3 weeks ago

Center Manager

At National Spine & Pain Centers (NSPC), our mission is to relieve pain and improve quality of life through personalized, accessible care. We are currently looking for a Center Manager to run daily operations for our Lumberton and Spring Lake Centers.

Working under the guidance of the Regional Manager, you will:

  • Oversees the operational aspects of all center direct reports staff, including monitoring and managing work schedules, work assignments, performance evaluation administration, progressive disciplinary action, and timesheets/PTO requests.

  • Coaches, mentors and counsels all center direct report staff while following National Spine & Pain Centers (NSPC) guidelines.

  • Provides general leadership over, and ensures accurate completion of, all daily center administrative and clinical staff functions/work assignments, including but not limited to:

  • Ensuring all telephone calls are answered, returned, and/or closed properly and verifying that all messages (voicemails, emails, etc.) are checked in a timely manner with appropriate distribution of email responses, faxes and reports.

  • Ensuring the timely completion of all Electronic Medical Record (as applicable) and Practice Management system tasks, including distribution of electronic faxes and entry of patient diagnosis codes.

We require the following:

  • A Bachelors degree.

  • A minimum of 3-5 years of medical office and/or healthcare center management experience, preferably for a private practice; an equivalent combination of education and experience may be considered.

  • Knowledge of the business and legal implications of work and words in healthcare.

  • Ability to understand basic healthcare and finance measures and how they are indicators of company performance; including profit/loss, accounting for expenditures, labor expense, utilization, patient satisfaction and billing metrics

Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.

  • Knowledge of EMR software products.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.

NSPC is the largest interventional pain management practice group in the country. We offer competitive compensation, medical/dental/vision insurance options, life insurance plans, employer-matched 401(k), holidays and paid time off.

We encourage all prospective candidates to learn more about NSPC by viewing our website at

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Center Manager

National Spine & Pain Centers