Center Manager

CSL Behring Palm Bay , FL 32907

Posted 3 weeks ago

With operations in 35+ nations and ~ 20,000 employees worldwide, CSL is driven to develop and deliver a broad range of lifesaving therapies to treat disorders such as hemophilia and primary immune deficiencies, and vaccines to prevent influenza. Our therapies are also used in cardiac surgery, organ transplantation and burn treatment.

CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and often rare conditions. CSL Behring operates CSL Plasma , one of the world's largest collectors of human plasma, which is used to create CSL's therapies. Seqirus is the second largest influenza vaccine company in the world and is a transcontinental partner in pandemic preparedness and a major contributor to the prevention and control of influenza globally.

We invite you to take a look at the many career possibilities available around the globe and consider building your promising future at CSL by becoming a member of our team!

Responsibilities

Qualifications

  • Has overall authority for center operations production goals, monitor net yields, and implement improvement plans as required. Meet daily, weekly and monthly deadlines and maintain operational records.

  • Manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Support meeting daily, weekly and monthly deadlines and maintain Center's operational records.

  • Monitor donor retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans, as required.

  • Ensure compliance with all Company SOPs and applicable federal, state and local regulations. Perform nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties.

  • Responsible for all aspects of financial oversight to include: setting annual budget, ensuring center meets monthly financial targets and on-going cash management objectives, and adhering to cash management, financial reporting and other financial responsibilities.

  • Responsible for overall center quality compliance by ensuring the business is inspection ready at all times and meetings with QA to include but not limited to regulatory and customer requirements to ensure the purity and efficacy of the plasma and the safety of donors and employees. Communicate any quality concerns or issues to Associate Director of Operations and Quality.

  • Develop and foster a center philosophy continuous improvement and support company values. Collect and analyzes data to maintain and improve center quality, efficiency and profitability. Implement effective correction action plans when appropriate.

  • Collaborate with quality to ensure center complies with company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees.

  • Participate during all audits with quality personnel and Quality team to develop effective corrective action plans to address any areas of deficiency noted during audits.

  • Follow all HSE and OSHA policies and procedures. Ensures the center and all employees comply with OSHA regulations and training. Complete all OSHA record keeping and reporting requirements.

  • Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available as needed. May conduct routine internal procedures and documentation audits.

  • Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance at all times.

  • Conduct recruitment, training, development, counseling and termination. Manage effectively employee turnover within center operations. Adhere to HR policies and practices through fair and equitable treatment of all employees. Communicate effectively with HR to ensure compliance.

  • Ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns.

  • Monitor all marketing and advertising to ensure effectively executing programs for desired results. Make applicable recommendations to improve effectiveness.

  • Represent the Company and center in the community and with other business, local publications and vendors.

  • Maintain confidentiality of all personnel, donor and center information.

  • Perform other duties, as assigned, to support business needs.

Education

  • Bachelor's Degree preferred

  • Equivalent combination of education and professional work experience (4 years minimum) required

Experience

  • Minimum 2 years supervisory or leadership experience responsible for overseeing the activities of others required OR
  • Completion of CSL Plasma Leadership Development program

Additional Comments

  • Maintain company Technical Training certification

  • Knowledge of ever-changing and complex government and industry regulations, and ability to monitor compliance with these regulations

  • Monitor and manage entire financial responsibility of the center

  • Proficient in English

Working Conditions

(physical & mental requirements)

  • Ability to make decisions which have significant impact on the department's creditability, operations and services

  • Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations

  • Reach, bend, kneel and have high level of manual dexterity to lift boxes, carry instruments, pull or push furniture and/or supplies

  • Overnight travel required up to 10% of the time

  • Occasionally lift and carry up to 25 lbs.

  • Occasionally perform tasks while standing and walking up to 100% of the time

  • See, hear and speak with customers and observe equipment operation

  • Frequently required to make and accept modifications to working processes and procedures as directed by SOP

  • Exposure to hazardous chemicals, extreme temperatures and to blood borne pathogens

  • Exposure to human source products and various chemicals including isopropyl, ethyl alcohol, carbon dioxide, iodine, bleach, germicide solution, etc.

  • Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

  • Fast paced environment with frequent interruptions

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

#CB

Capabilities

Worker Type:

Employee

Worker Sub Type:

Regular


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Financial Center Assistant Manager Palm Bay Financial Center Brevard Indian River Market Palm Bay FL Preferred Spanish

Bank Of America Corporation

Posted 3 weeks ago

VIEW JOBS 3/16/2020 12:00:00 AM 2020-06-14T00:00 Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most – whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Financial Center Assistant Managers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Financial Center Assistant Manager role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those who learn and adapt quickly and have a passion for coaching others. As a Financial Center Assistant Manager, you'll manage the operations of the financial center, ensuring an environment of excellence and accuracy. Financial Center Assistant Managers also develop and coach other teammates within the financial center to provide an exceptional client experience. From day one, you'll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into leadership roles such as a Financial Center Manager, Financial Center Academy Manager, Consumer Banking Market Leader or Consumer Banking and Merrill Edge Market Leader – with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey. We'll help you * Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. * Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility. * Continuously learn and advance your career goals through intentional career paths to the next best role. * Use resources and innovative technologies to optimize the client experience. * Gain in-depth knowledge of clients' financial life priorities and connect them to Bank of America solutions that meet their financial goals. * Understand solutions we provide and build relationships with teammates and specialists to assist clients with financial needs. * Adhere to policies and procedures through education of regulatory policies, employee and client safety procedures and service delivery guidelines. * Ensure day-to-day activities comply with standards by observing and coaching teammates in customer service, operational procedures, transaction accuracy and client engagement. * Manage the financial center in the absence of the financial center manager. As a Financial Center Assistant Manager, you can look forward to * Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes. * Resources and dedicated support to help you reach your full potential throughout your career. * A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow. * Progressive workplace practices and initiatives that promote inclusion. We're a culture that * Believes in responsible growth and has a proven dedication to supporting the communities we serve. * Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. * Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world. * Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Required skills: * Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. * Collaborates effectively to get things done, building and nurturing strong relationships. * Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. * Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed. * Communicates effectively and confidently, and is comfortable engaging all clients. * Has the ability to learn and adapt to new information and technology platforms. * Applies strong critical thinking and problem-solving skills to meet clients' needs. * Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. * Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment. * Can interpret performance results, find opportunities to drive success and hold others accountable to results. * Can be flexible to work weekends and/or extended hours as needed. Desired skills: * Experience in financial services and knowledge of financial services industry, products and solutions. * Experience in mortgage, retail or hospitality. * Experience working in an environment with individual and team goals where goals were routinely met or exceeded. * Bilingual skills. Shift: 1st shift (United States of America) Hours Per Week: 40 Bank Of America Corporation Palm Bay FL

Center Manager

CSL Behring