New York City, NY Queens , NY 11424
Posted 1 week ago
IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.
Family Independence Administration's provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.
FIA is recruiting one (1) Administrative Job Opportunity Specialist NM-II to function as a Center Director.
Under the direction of the Deputy Regional Managers, with great latitude for the exercise of independent action and initiative, the Job Center Director is responsible for the overall administration and functioning of the FIA Job Center to assist public assistance recipients to achieve their highest level of self-reliance by providing a continuum of services, including Public Assistance (PA) and food stamp benefits, job search, and other related services targeted to this population.
This position is interchangeable and is utilized in any FIA Job Center/Model Office location or specialized FIA Job Center/Model Office location which includes, but is not limited to, the Family Services Call Center, Union Square Job Center, Refugee Job Center, and Residential Treatment Services Center.
The Center Director will:
delivery of varied public assistance to eligible persons/families by ensuring that the expenditure of
public funds through the public assistance programs is in conformity with Federal and State laws and
all relevant Agency policies; ensures compliance with mandated signage being properly displayed.
Job Centers/Model Offices which includes, but is not limited to, the Family Services Call Center, Union
Square Job Center, Refugee Job Center, and Residential Treatment Services Center; the latter of
which are designed to facilitate service delivery to specialized populations in order to minimize wait
time and assist participants in achieving maximum self-sufficiency.
able-bodied recipients participate in appropriate work-related activities, that all barriers that prevent
self-sufficiency are overcome and that the Agency's goal to meet the Federal participation rate is
met; maintain a direct relationship with Back-To-Work employment vendors in an effort to assist
participants obtain/retain employment and become self-sufficient.
mandates by assisting staff in providing services that are consistent with Agency standards, while
upholding the dignity of the participants served and ensuring positive relationships are maintained
with community organizations and elected officials within the Center's geographical area.
function/recertification functions of public assistance/food stamp grants; act as the principal
representative and spokesperson of the Job Center in meetings with the Mayor's Office, community
groups, City, State and Federal agencies; respond to service complaints in a timely and accurate
manner.
management functions that include screening, referral, provision of appropriate public assistance
benefits, advocacy, and coordination of all Human Resources Administration (HRA) and provider
services.
training programs of staff development; monitor and evaluate training curriculum to ensure that
agency and program goals are met; monitor staff's attendance at training; assess the effectiveness
of training; manage all staff development initiatives.
in work related activities, comprehensive data collection and case record coordination; analyze major
problems and prepares management reports recommending solutions/corrective actions to meet
Agency goals.
whether Job Center actions are successfully upheld by providing supervision and leadership to center
employees; work closely with supervisory staff to ensure that services are provided appropriately and
in a timely manner and ensure timely compliance with Fair Hearing decisions.
accordance with prescribed assignments to the Regional Manager; direct development and
preparation of management reports that summarize, highlight, and analyze fluctuations in Center
activities/performance; recommend, implement, and monitor corrective actions, where problems
are discerned.
these sessions to improve the Center's overall performance.
Work Hours/Shift:
8:30 am
Work Location:
Jamaica
88-11 165th St. Jamaica NY
Minimum Qualifications
Qualification Requirements
1.A baccalaureate degree from an accredited college or university, plus four years of satisfactory full-time experience performing work related to providing employment related services or economic support services to persons in need, at least eighteen months of this experience must have been in a supervisory or managerial capacity; or
2.A four-year high school diploma or its educational equivalent and eight years of full-time experience equivalent to "1" above; at least eighteen months of this experience must have been in a supervisory or managerial capacity; or
3.Education and/or experience equivalent to "1" or "2" above. College credits from an accredited college or university may be substituted for experience on the basis of 30 semester credits for one year; year of work experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least eighteen months of experience must have been in a supervisory or managerial capacity as described in "1" above.
Preferred Skills
Excellent Communication Skills (verbal and written) - Knowledge of Cash Assistance Processes
Superior Leadership/Supervisory Skills
Ability to work well in a fast-paced deadline driven environment
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
New York City, NY