The Stepping Stones Group Wakefield , MA 01880
Posted 4 days ago
Center Coordinator Position
Community Autism Services, a division of The Stepping Stones Group, is transforming the lives of children, families, and communities together through our exceptional therapeutic and behavioral health services. We believe our Core Values embody the culture of our organization: Trust, Integrity, Results, Quality, Community, and Inclusivity.
The Stepping Stones Group is committed to diversity and inclusion. As a socially conscious employer driven by purpose, we welcome all people who have the heart to join us in our mission to transform lives together. We celebrate the diversity of our colleagues and believe by listening, learning, and empathizing with each other's life experiences we become a stronger organization. If you believe every day is an opportunity to make a difference, we would like to meet you!
Position Location: Wakefield, MA
Pay: $23.00 - $27.00 per hour
Mission of this position: Provide exceptional service and administrative oversight for clients and staff in assigned center cluster. Execute administrative functions reliably and consistently to ensure maximal client treatment is delivered.
In this position you will:
Oversee client/staff schedules to ensure efficiency/productivity of the center cluster (e.g. 8 clients; 9 behavior technicians)
Assist in covering behavior technician lunches and absences
Input client schedules in practice management system
Ensure schedule changes are communicated to parents, supervising BCBA and technicians.
Maintain parent log and document any issues, as well as monitor and manage parent/staff related concerns that are not clinical in nature (i.e. attendance log, scheduling barriers, professional boundaries)
Oversee scheduling of parent meetings for supervising BCBA
Ensure completeness and accuracy of client record in coordination with BCBA
Perform quarterly client record review
Mail updated treatment plans to PCP for coordination of care
Session notes audits for compliance
Weekly data verification for unconverted appointments
Maintain client supplies and monitor budget accordingly
Order and track center supplies
Request necessary repairs and/or building maintenance from approved list of vendors. Communicate special needs to Senior Director
Schedule and track center compliance trainings and center safety drills
Ensure completion of all incident reports
Coordinate communication of information among all departments to center staff (i.e. billing, HR, finance, compliance)
Oversee center compliance with COVID19 control plan (i.e. conduct health screenings, enforce compliance with COVID19 related policies and procedures)
Conduct weekly (and as needed) staff meetings to ensure good communication and set weekly priorities/goals
Complete new hire onboarding with assistance of HR department
Assist in training new staff
Spot checks for compliance with all policies and procedures (i.e. social distancing, cleaning, etc.)
Identify and address any immediate disciplinary issues. Report ongoing issues to the Center Manager.
Other duties as needed/assigned
Required Qualifications:
Experience working with children and preferably children with special needs
Strong written and oral communication skills
Must exercise utmost diplomacy and tact to provide excellent customer service for clients
Extensive software skills are required including Microsoft Office [OneNote, Word, Excel, PowerPoint]
Ability to read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills
Perform highly detailed work on multiple, concurrent tasks
Work under intensive deadlines with frequent interruptions; and interact with managers, staff, clients, the public and others encountered in the course of work
Information technology, organizational and presentation skills
Ability to multi-task and prioritize work in constantly changing environment
Bilingual Spanish or Vietnamese preferred
Education/Certifications Required:
Beneficial Experience:
Experience delivering ABA intervention preferred
Completion of Registered Behavior Technician 40-hour training preferred
Experience in a supervisory capacity in any field preferred
Physical Demands:
Physically able to bend, stand, stoop, or sit for long periods of time
Lift and carry up to 25lbs
Push/Pull up to 50lbs
Reports to: Client Service Manager
Number of Reports: 8-10 behavior technicians
Travel Required: Travel between center locations may be required minimally
Boston University
Posted Yesterday
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