Cemetery Support Assistant

Department Information

The Colorado Department of Military and Veterans Affairs (DMVA) has four major operational divisions: Army National Guard, Air National Guard, Civil Air Patrol, and Veterans Affairs. These divisions utilize state and federal resources to provide our communities, State, and nation with a ready military force for national defense and State emergency response as well as providing assistance to our Colorado Veterans.

DMVA offers comprehensive benefits programs to its classified work force that includes paid holidays, annual leave, sick leave, medical, dental, life, disability plans, flexible spending accounts, health savings accounts, and public retirement options. DMVA also strives to assist employees in achieving a healthy work/life balance by offering compressed work weeks, on-site fitness facilities, free parking, and a variety of training opportunities!

Description of Job

This position is part of our Veterans Affairs division of the Department of MIlitary and Veterans Affairs. This position is located in Grand Junction at our Veterans Memorial Cemetery of Western Colorado that provides for the interment of eligible veterans, their spouses and eligible dependents and to maintain the cemetery in a dignified manner. This position supports all cemetery operations in a variety of administrative functions to include, but not limited to:

• engaging directly with veterans, families, government entitites, community partners, and internal customers to schedule all aspects of burial services;
• assisting families with all aspects of funeral details to include the announcement, determining plot locations, gravestone engravings, music, escorting family members and mourners, coordinating procession, ordering headstones, making announcements, and planning for contingencies due to weather, heat, etc.
• serving as primary point of contact for visitors and phone calls, maintaining the master schedule of interments in the most economical and efficient manner, developing and maintaining various internal and state/federal databases and spreadsheets, engaging in filing systems and clerical letters/memos, assisting with reconciliation of weekly and monthly reports identifying alternatives to improve efficiencies such as paperless records system;
• managing the State Military Honor Guard Stipend, collecting applications, communicating with applicants and maintain accurate balance and reconciliation of funds and assisting veterans service organizations with enrollments;
• serving as the representative of the cemetery at veteran related organizations, community outreach events and cemetery programs such as Memorial Day Ceremonies, Veterans Day ceremonies, Veterand Day parades, Vietnam Veterans day, Saluting Branches, Wreaths Across America, Missing in America, Fall Festival parade, Annual Flag Retirement, Quarterly Military Honors and other community events with schools, civic organizations, and other veteran communities involving coordination of equipment and vehicles for events, transporting/deliver of equipment and materials, staffing of events, coordinating volunteers, etc.
• assisting with cemetery operational needs regarding timing of irrigation systems, mowing schedules, planting operations, tree trimming, and analyzing ground needs.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Four years of cemetery experience that included cemetery grounds and maintenance experience of which one year included professional clerical experience and two years of successful customer service experience dealing with grieving individuals.

OR

A combination of related education (such as Business Management, Funeral Director, etc.) and/or relevant experience in an occupation related to the work assigned equal to four (4) years. Please attach certificate or transcripts to this on-line application.

Supplemental Information

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

DMVA Diversity Goals:

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Accommodations:

The Department of Personnel & Administration is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Tamy Calahan at tamy.calahan@dmva.state.co.us or 720-250-1520.