Cell Site Program Manager

Department Summary

Infrastructure Services provides flexible, reliable, and secure traditional and cloud infrastructure services (network services, platform services, data center operations and management, and unified communications) enabling connectivity, productivity, and security for UCLA. Infrastructure services strives to optimize performance increasing storage, elevating the network, and reducing downtown.Unified Communications provides and combines multiple enterprise communications channels, such as voice, video, personal and team messaging, voicemail, and content sharing.

This includes control, management, and integration of these channels. This team manages unified comms products and services and integrate these with networks and systems, IT business applications, and applications and devices (where appropriate).

Position Summary

The Cell Site Program Manager will oversee improvement projects and initiatives to enhance cellular coverage at UCLA including modifications to existing telecom license agreements and management of ongoing and future investment initiatives by planning timelines and resources, and by coordinating with teams, vendors, and other campus partners to ensure smooth execution and risk management. They will also track progress, utilize project management methodologies for efficiency, manage change, and assess program performance for improvement and alignment with strategic goals.

This role will be responsible for oversight of telecommunications license agreements with mobile network operators, deployment of distributed antenna systems, management of cell site design, permitting and construction with campus partners, coordinating necessary construction efforts to deliver power and telecommunications utilities for installations, and identification of investments and roadmaps to improve UCLA infrastructure imperatives for improved cellular coverage and WiFi calling.

The Cell Site Program Manager will oversee improvement projects and initiatives to enhance cellular coverage at UCLA including modifications to existing telecom license agreements and management of ongoing and future investment initiatives by planning objectives, timelines, budgets, and resources, and by coordinating with teams, vendors, and other campus partners to ensure smooth execution and risk management. They will also track progress, utilize project management methodologies for efficiency, manage change, and assess program performance for improvement and alignment with strategic goals.

The Cell Site Program Manager will positively impact UCLA's operations and culture by enabling IT projects and programs in service of the institution's academic, research and service mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
  
  Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

Five years experience working in one or more of the following fields: telecommunications, infrastructure, project management, information technology, or related field. (Required) Demonstrated extensive experience managing license agreements with mobile network operators. (Required) Seven or more years experience working in one or more of the following fields: telecommunications, infrastructure, project management, information technology. (Preferred) Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred) Ability to manage macro cell sites, distributed antenna systems, small cell networks, small antenna networks, and WiFi calling services. (Required)Knowledge of and ability to create, negotiate, and manage telecommunications license agreements with mobile network operators. (Required)Demonstrated ability to collaborate with a variety of internal and external stakeholders including customers, vendors, IT stakeholders, and construction and finance stakeholders. (Required)Effective skill at tracking effort and project progress. Demonstrated highly advanced organization and project management skills. Demonstrated strong conceptual and planning skills to analyze projects of broad and diverse scope. (Required)Demonstrated attention to detail, the ability to determine relevance and prioritize tasks, and demonstrated capacity to anticipate obstacles and plan for contingencies. Understands the cost impact of projects, project tracking tools and metrics. (Required)Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders. (Required)Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers. (Required)Strong organizational skills and is able to balance competing priorities and support concurrent projects. Ability to work in a project-based environment using project management practices. (Required)Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree in one or more of the following fields: information technology, computer science, public administration, business administration, communications, or related field. (Required) Bachelor's Degree in one or more of the following fields: information technology, computer science, public administration, business administration, communications. (Preferred) PgMP, PfMP, Agile Scrum, LEAN Six Sigma, ITIL, and/or OCM certification (Preferred)

Special Conditions for Employment

• This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).

The anticipated pay range for this position is $102,740-$119,541, annually; salary is dependent upon the skills and experience of the selected finalist.

NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Schedule

8:00 A.M. to 5:00 P.M. PT, Monday through Friday and/or variable based upon operational needs.

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_1029