CDS Integration Specialist

Change Healthcare Newton , MA 02458

Posted 5 months ago

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

National Decision Support Company is a healthcare IT company specializing in the delivery of Clinical Decision Support content to health care organizations, radiology practices, and health plans. We are seeking an individual to join the client services team to manage project delivery and support to customers. You will work with customers to help achieve a successful implementation and adoption of our products. The successful candidate will need to demonstrate a willingness and ability to work in a fluid, close-knit team environment, while also being successful with independent project responsibilities. This position will provide the successful candidate with personal development opportunities in a rapidly growing company.

Responsibilities:

  • Develop technical understanding of how our integration works

  • Effectively communicate integration capabilities to both technical and non-technical stakeholders

  • Establish and maintain strong relationships with customers

  • Customize product configuration/set up to meet the needs of the customer

  • Identify and resolve issues that arise throughout the implementation

  • Work closely with other areas including product development and sales to ensure customer needs are met

  • Contribute to process improvement to enhance product delivery

  • Collaborate with content experts to correlate clinical data elements from client's EMR to InterQual criteria

  • Assist client with design and workflow as it relates to product usage

Skills:

  • Self-motivated and comfortable working with a new product with quickly changing processes

  • Excellent verbal, written, and interpersonal skills

  • Detail oriented and able to dig through data to confirm accuracy

  • Flexible, willing, and able to help out in multiple areas

  • Can take initiative in a fast-paced environment

  • Proficient with Microsoft Excel and other Office 365 applications

  • Resourceful, organized, and enjoys problem solving

  • Able to quickly learn new IT applications

Required Education/ Experience:

  • Bachelor's degree or equivalent work experience

  • A history of academic and professional success

  • Experience with complex IT systems

  • 1+ years of project management experience; with demonstrated ability to manage complex, multidisciplinary projects

Preferred Education/ Experience:

  • 2+ years of healthcare or healthcare IT experience

  • Understanding of clinical documentation and case management workflows

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Commitment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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CDS Integration Specialist

Change Healthcare