Versiti was founded with the belief that together, our blood centers can better serve patients' urgent need for life-saving healthcare. We love what we do, and we're looking for passionate individuals to join the Versiti family. We foster a diverse environment that affirms each employee's dignity and worth, and we offer a chance to work with a team of compassionate people who provide lifesaving blood to our communities on a daily basis.
What you can expect in this position:
Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for driving the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.
What you will do:
With a valid CLD, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.
Understands and performs to all applicable regulatory and compliance requirements.
Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team.
Treats donors with customer service excellence, presenting a positive image.
Recognizes when the customer is distressed and responds appropriately with tact.
Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.
Prepares collection site and performs set up, including technology systems (may include quality control).
Performs donor screening (collects donor histories) and mini-physical.
Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.
Recruits and converts donors for automation.
May prepare and pack units for transport.
Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.
May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.
Rebooks donors for future donation appointments.
Travels to other local collection sites, as determined by business need.
Requires evening, weekend and holiday work hours.
Creates a safe environment for donors and staff members.
Operates and performs routine maintenance on equipment including troubleshooting.
Maintains product integrity and ensures proper identification of all donors.
Completes department records and maintains organization, as needed.
May participate in validation of new processes or new equipment.
Reviews daily work for accuracy and recognizes unexpected results, resolving where appropriate.
Other duties, as assigned.
What you will need:
1 or more years relevant people facing experience preferred.
Typically requires less than 1 year of job-related experience.
Federal Motor Carrier Safety Regulations
This job is subject to the Federal Motor Carrier Safety Regulations and is designated as a DOT safety-sensitive position and is subject to meeting the requirements of 49 CFR Part 40 (drug and alcohol testing) and Part 391 (physical health, professional experience and motor vehicle record).
Skills and Knowledge
Valid drivers' license with prior driving experience.
Valid CDL with air brakes endorsement (B).
Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job.
Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
Must have basic mathematical aptitude.
Ability to apply judgment to written or oral instructions.
Ability to organize work to provide productive work flow.
Flexibility to work independently and with a team.
Has strong attention to detail.
Must have good communication skills, including the ability to provide feedback to peers.
Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra.
Tools and Technology
Personal Computer (desktop, laptop, tablet).
General office equipment (computer, printer, fax, copy machine).
Vehicle navigation system.
Microsoft Suite (Word, Excel, PowerPoint, Outlook).
Screening equipment including:
Sphygmomanometer (BP cuff)
Phlebotomy collection equipment including:
When you will work:
To serve our community, you will work a variable schedule including early mornings, late days/evenings, weekends and holidays
The good news!!! Staff schedules are posted two to three weeks in advance!
What's in it for you?
Insurance coverage - medical, dental, vision, life
401(k) with company match
Generous paid time off
We are Blood Health Innovators who enhance lives through discovery, diagnosis, and treatment.
We will expand the frontiers of patient health through the integration of science, medicine, and service.
Physical Requirements and Working Conditions
Physical demands: Daily tasks include a mixture of standing, sitting, and walking. Hand-eye coordination with significant manual dexterity and frequent repetitive hand motions. Reaching above the head and lifting up to 40-pound items occurs occasionally. Visual and hearing acuity to perform essential responsibilities. Looking at computer screens or small items is common.
Mental demands: Requires ability to maintain a routine of intense concentration for long periods, as well as excellent cognitive, analytical, and memory ability.
Environmental hazards: Frequent work with biohazardous material is completed in a donor center or mobile environment wearing appropriate Personal Protective Equipment (PPE) and following internal policies, training, and OSHA standards. Moderate level of noise is present in the collection areas. Employee is frequently exposed to the public. Exposure to various temperatures will occur.
The hiring process will consist of a phone and video interview, background checks and drug test screening. Please apply if you are willing to participate in this process.
Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The description of this position reflects the current assignment of essential functions and is not meant to be all-inclusive or in any way construed as an employment contract. Duties and responsibilities may be assigned or reassigned to this position at any time and may be modified to reasonably accommodate an individual with a disability or for other reasons solely at management's discretion.