CCS Caseworker

Description

SALARY

$28.03 - $33.44 Hourly

$58,495.71 - $69,789.12 Annually

The Public Health Department is accepting applications to fill two full-time, bilingual (English/Spanish) California Children Services (CCS) Caseworker positions located in Santa Barbara.

NOTE: The schedule for these in-person positions is Monday through Friday, 8:00 am to 5:00 pm.

We are also accepting applications to establish an employment list for future Full-Time, Part-Time, Extra Help (temporary) and 1414* vacancies for CCS Caseworkers in Santa Barbara.

• Civil Service Rule 1414. Appointment to Fill Vacancy During Leave of Absence. 1414 vacancies may occur as a result of a leave of absence and the duration of the appointment shall be subject to the return of the individual who is on leave. A person who is appointed to a position under Civil Service Rule 1414 may be able to transition into a regular position in the classification without re-application or re-testing, depending on the performance of the appointee and the needs of the department.

Please select the location(s) you would like to be considered for current and future vacancies. If you qualify for this position, pass the required selection steps and are in the area of selection, then your name may be sent to the hiring manager(s) of the vacancy location(s) where you have expressed that you are willing to work.

BENEFITS: The County of Santa Barbara offers generous benefits. Click on the Benefits Tab above or CLICK HERE to view more information.

In addition, applicants from other public sector employers may qualify for:

• Retirement reciprocity

• Time and service credit towards for an advanced vacation accrual rate

ABOUT THE PROGRAM:

California Children's Services (CCS): The CCS program provides diagnostic and treatment services, medical case management, and physical and occupational therapy services to children under age 21 with CCS-eligible medical conditions. CCS is administered as a partnership between county health departments and the California Department of Health Care Services (DHCS). CLICK HERE to learn more about California Children Services (CCS).

ABOUT THE POSITION:

Under general supervision, the CCS Caseworker determines eligibility and fees for applicants for California Children Services (CCS), a state-mandated program to subsidize medical care and provide medical case management for children with qualifying medical conditions; functions as part of a multidisciplinary team to manage assigned cases on a continuing basis; and performs related duties as required. The work is highly sensitive and requires strict confidentiality.

The IDEAL CANDIDATE will possess:

• Typing and Software Proficiency: Excellent typing skills and proficiency with Microsoft Word and Excel.

• Healthcare Experience: Proven experience working in a healthcare setting.

• Health Insurance Knowledge: Familiarity with health insurance plans, including Medi-Cal, both Fee-for-Service and CenCal.

• Multi-Tasking Ability: Capability to handle multiple tasks with frequent interruptions.

• Communication and Documentation: Strong communication and documentation skills.

• Diverse Population Experience: Experience working effectively with diverse populations.

• Special Healthcare Needs Experience: Experience working with individuals who have special healthcare needs.

• Team Collaboration: Ability to work effectively as part of a team.

Click Here to learn more about the County of Santa Barbara Public Health Department and follow us on Social Media to stay up-to-date.

Examples of Duties

• Receives and reviews referrals and applications for financial assistance under California Children Services; interviews and screens applicants; determines residential and financial eligibility, according to state guidelines and program practices; collects information from parents, schools, health care providers, and others regarding medical, residential, and financial eligibility; explains program requirements for eligibility and payment to family and medical providers; refers family to Department of Social Services for Medi-Cal application when appropriate under program regulations; performs annual review and renewal of financial eligibility; closes CCS cases when clients are no longer eligible and advises parents and doctors of status.

• Requests and reviews medical reports of diagnosis and treatment; maintains medical report files and sends copies to related health and other providers as authorized; maintains computerized case database; refers and transfers cases to other agencies and counties; maintains related files; sends required Notices of Action and advises families of appeal process; compiles program statistics and assists in review of program operation.

• Determines fees as applicable and collects fees; issues CCS authorizations for payment of services; reviews billing against authorized services.

Employment Standards

• One year of experience providing client services or clerical support in a medical or social service setting; OR,
• One year of experience performing duties equivalent to Health Services Aide or Social Service Case Aide with Santa Barbara County; OR,
• A combination of training, education, and experience that is equivalent to one of the employment standards listed above and that provides the required knowledge and abilities.

Additional Qualifications:

• The ability to read, write, and converse fluently in English and Spanish is required.

NOTE: You must self-certify on the application form that you are fluent in English and Spanish.

Hiring departments may test you on your fluency. If you do not demonstrate sufficient fluency, your name may be withheld from future certifications or removed from the employment list, in accordance with Civil Service Rule 7.

• Possession of a valid California Class C Driver's License may be required for some positions in this class.

Knowledge of: standard office practices and procedures; recordkeeping; interviewing techniques; standard English grammar and usage; and basic medical terminology.

Ability to: gather, record, and evaluate information; learn CCS program guidelines and procedures and related medical terminology; learn applicable medical specialties and related health providers; interpret and apply guidelines; organize and prioritize work; perform highly detailed work with accuracy; prepare correspondence and chart documentation; maintain accurate records; maintain confidentiality; exercise objectivity; explain aspects of program and medical treatment to patients and families; work as part of a team; develop and maintain cooperative working relationships with patients, families, health care providers, and state and other program-related agencies; perform basic arithmetic calculations; and recognize and refer complex eligibility and case management problems.

Supplemental Information

APPLICATION & SELECTION PROCESS

• Review applications and supplemental questionnaires to determine those applicants who meet the employment standards.

• Supplemental Questionnaire Ranking: Responses to the required supplemental questionnaire will be evaluated and auto-scored.
  
  Candidates' final score and rank on the employment list will be determined by their responses to the supplemental questionnaire. This process may be eliminated if there are fewer than 12 qualified candidates.

Candidates must receive a percentage score of at least 70 on the supplemental questionnaire ranking to be placed on an employment list. An adjustment may be made to raw scores based on factors listed in Civil Service Rule VI.

Those candidates who are successful in the selection process will have their names placed on the employment list for a minimum of three months. At the time the employment list is established, all candidates will receive an email notice of their score on the exam(s), rank on the employment list, and exact duration of the employment list.

REASONABLE ACCOMMODATIONS: The County of Santa Barbara is committed to providing reasonable accommodation to applicants.

Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. We require verification of needed accommodation from a professional source, such as a Medical Provider, or learning institution.

Recruiters will communicate with applicants by e-mail during each step in the recruitment process. Applicants are reminded to check spam filters continuously during the Recruitment & Selection Process steps listed above to ensure they do not miss required deadlines.

Conditional Job Offer: Once a conditional offer of employment has been made, candidate will be required to successfully complete a background check, which includes a conviction history check, and satisfactory reference checks.

The appointee will be subject to a post-offer medical evaluation or examination. The appointee must satisfactorily complete a one-year probationary period.

The Public Health Department (PHD) requires all employees working in direct contact with patients or clients in a high-risk environment to comply with the PHD Employee Immunizations policy. This can be accomplished by providing documentation of immunizations, submitting laboratory immune titers demonstrating adequate immunity, or obtaining required vaccinations. A list of requirements, based on the specific program, will be sent at the time an offer letter is presented to the selected candidate(s) and initial documentation will be required at this time.

Disaster Service Workers: Pursuant to Governmental Code section 3100, all employees with the County of Santa Barbara are declared to be disaster service workers subject to such disaster service. Activities as may be assigned to them by their superiors or by law.

STATEMENT OF COMMITMENT

The County of Santa Barbara is dedicated to cultivating and sustaining an environment that exhibits equity and inclusion everywhere, and at all levels of our organization. The County believes equity is a fundamental principle that must be imbedded in policies, institutional practices and systems.

The County recognizes the negative impacts of systemic racism and is committed to eliminating the barriers affecting our Black, Latinx, Indigenous, and Asian community members, as well as people of other diverse racial and ethnic backgrounds. We envision a world where society and its systems (e.g. education, criminal justice, and health care, housing the economy) are just, fair, and inclusive, enabling all people to participate and reach their full potential.

We celebrate community and employee diversity, strive for inclusion and belonging, and promote empowered participation. We aspire to build a workforce that is reflective of these values and the communities we serve. We are proud to be an equal opportunity employer and will resolutely uphold federal, California state law and/or Santa Barbara County ordinances.

We believe equity and inclusion are vital to fulfill the County's mission and to embody a culture of "One County, One Future." Expanding the full range of employee talent allows the County to deliver our best to all our community members.

We believe in the dignity and humanity of all people. We strive for a healthy and prosperous society that promotes all people having equitable access and opportunity.

APPLICATION AND SUPPLEMENTAL QUESTIONNAIRE DEADLINE: This recruitment will be posted continuously until all positions have filled. Applications and job bulletins can be obtained 24 hours a day at www.sbcountyjobs.com.

Farrah Medrano, Talent Acquisition Lead

Public Health Department, phdrecruiter@sbcphd.org