CCC Business Manager

Vitas Healthcare Miramar , FL 33023

Posted 11 months ago


Why VITAS Healthcare and What Do They Offer Me?

VITAS Healthcare is the nation's leading provider of end of life care. We provide our employees opportunities for professional growth, advancement and competitive benefits.

Responsible for organizing, developing, and implementing an office system that will enhance Call Center operations.

  • Post, screen and interview applicants. Set up face-to-face interviews with various hiring managers.

  • Maintain all personnel records.

  • Initiate all new hire paperwork and benefits enrollment.

  • Provide Human Resources consultations to managers and employees.

  • Maintain records on all required licenses and certifications.

  • Manage and supervise office staff including but not limited to the courier, office clerk, HR assistant and receptionist.

  • Oversee payroll close, conduct payroll adjustments to employee accruals and summarizing or processing payroll information to corporate payroll, if necessary.

  • Conduct all exit paperwork. Participate in terminations, as needed. Collaborate with corporate employee relations on cases of escalation.

  • Review and approve vendor invoices as assigned by the GM/PCA.

  • Participate in annual and quarterly budget development.

  • Manage inventory of office supplies and equipment to include cellular phones, laptops/ iPads, office keys and inventory.

  • Coordinate office repairs and maintenance, including office machines and supply vendors.

Benefits Include

  • Competitive compensation

  • Health, dental, vision, life and disability insurance

  • Pre-tax healthcare and dependent care flexible spending accounts

  • Life insurance

  • 401(k) plan with numerous investment options and generous company match

  • Cancer and/or critical illness benefit

  • Tuition Reimbursement

  • Paid Time Off

  • Employee Assistance Program

  • Legal Insurance

  • Roadside Assistance

  • Affinity Program


  • Two or more years related experience in human resources

  • Proven success in managing strategic plans and attaining goals in a fast-paced, dynamic environment.

  • Expert in the delivery and monitoring of employee interactions.

  • A solid track record of managing employee grievances.

  • Experienced in leading, managing, and supporting management.

  • Ability to research and analyze information and data to arrive at and articulate valid findings, including root cause analysis, to build recommended corrective action plans.

  • Ability to establish and maintain strong partnering relationships with team members.

  • Strong interpersonal skills within all levels of the organization

  • Ability to develop spreadsheets, and use word processing and database computer software as well as MS Excel, Word and PowerPoint.

  • Prior experience in working collaboratively with other functional leaders to drive strategic initiatives and action plans.

  • Proven track record for supporting teams that are proactive in driving process improvement.

  • Must be highly organized and able to manage multiple responsibilities.

  • Model leadership behaviors supporting integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.

  • Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.


  • Bachelor's degree in business administration or related field from an accredited
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CCC Business Manager

Vitas Healthcare