CCB Digital - Area Product Owner - Associate

Jpmorgan Chase & Co. Columbus , OH 43216

Posted 2 months ago

CCB Digital

  • Area Product Owner

  • Associate

Req #: 190111828

Location: Columbus, OH, US

Job Category: Accounting/Finance/Audit/Risk

Job Description:

Chase Consumer & Community Banking (CCB) Digital organization provide support for the CCB businesses which serve more than 61 million consumers and 4 million small businesses across Consumer, Business and Mortgage Banking, Card Services, Auto Finance and Merchant Services. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. Chase.com is the most visited banking portal in United States, and Chase Mobile users are growing at a rate of nearly 350,000 per month. With such a broad range of consumer businesses, the mission at Chase is quite simple: to be industry leader in customer experience.

Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.

The BIA toolset will enable the measurement of agile product teams and programs on the transformation. The area product owner will be responsible for owning several components of the BIA toolset (e.g., OKRs, MBRs) and implementing telemetry with strong data visualizations to measure our success.

The successful candidate is a leader who thinks holistically about both business, technology, and finance. The ideal candidate is a structured, highly-organized individual who can flexibly adapt to a fast paced environment, has superior analytical skills and is an effective communicator.

Key responsibilities include, but are not limited to:

  • Providing vision and direction to the Agile development team and stakeholders on the toolset development and create requirements

  • Ensure that the team always has an adequate amount of prior prepared tasks to work on

  • Implement and drive scrum team cadences in partnership with the scrum master (e.g., sprint retrospectives, sprint reviews, daily scrums)

  • Work with product owner to plan and prioritize product feature backlog and development for the product

  • Define area product vision, roadmap and opportunities

  • Prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy

  • Provide backlog management, iteration planning, and elaboration of the user stories

Qualifications:

  • Bachelor's degree in Finance, Accounting, Mathematics, Engineering or related majors

  • 4+ years of related experience

  • Experience managing day-to-day technical and design direction

  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, or Finance

  • Ability to influence multiple stakeholders without direct authority

  • Ability to work effectively in a matrixed and rapidly change environment

  • Excellent interpersonal and communication skills, both written and verbal

  • Strong problem solving skills and ownership mindset

  • Exceptional time management, multi-tasking and prioritization skills

  • Outstanding PC skills (PowerPoint, Excel, JIRA, Tableau)

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CCB Digital - Area Product Owner - Associate

Jpmorgan Chase & Co.