CC Account Manager

Captioncall LLC Newburgh , NY 12550

Posted 2 months ago

CaptionCall Account Manager

Summary

Help make a difference!

CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement.

Essential Duties and Responsibilities

  • Generate leads by demonstrating the CaptionCall phone and service to Hearing Health Providers.

  • Manage Provider accounts using the established Provider Visit Program processes

  • Assist Providers with the tools to refer their patients and customers to apply for the CaptionCall phone and service

  • Represent CaptionCall at various events as assigned

  • Install the CaptionCall phone and train users when needed

  • The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

  • Other duties as assigned

Knowledge/Skills/Abilities Required

  • Provide excellent customer service

  • Ability to effectively communicate in English through reading, writing, speaking and listening

  • Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management

  • Ability to work evenings and weekends as needed

  • Ability to drive and travel via air as needed

  • Ability to tailor to unique needs of individual customers

  • Must be able to comfortably and clearly present to large and small groups.

  • Must be able to adapt to various sales situations and environments

  • Must be reliable, organized and punctual

  • Must be able to work independently

Experience/Education/Certifications

  • High school diploma or equivalent

  • Basic computer knowledge and experience

  • Sales or similar experience

  • Experience working in the hearing health field

  • Familiarity with assistive devices for the hearing impaired

  • Experience working with senior citizens

Other General Requirements/Additional Notes

  • Must have a reliable, licensed and insured vehicle available at all times

  • Possess and maintain a valid driver license

  • Maintain a good driving record

  • Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.

  • Must be able to walk, bend, crawl, kneel, lift and move furniture as needed

  • Positive attitude, team player, good interpersonal communication skills and able to work across company departments.

CaptionCall, because life is calling.

Equal Employment Opportunity:

CaptionCall is an Equal Opportunity, Affirmative Action Employer


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Outside Sales / Account Manager

Altec

Posted 4 days ago

VIEW JOBS 10/15/2019 12:00:00 AM 2020-01-13T00:00 Why Join Altec? An outside sales opportunity is open in New York to generate new business and ensure growth of existing accounts. Altec Inc. is an industry leader, U.S. manufacturer, and the OEM of aerial units, digger derricks, cranes, and specialty equipment. With in-house training and technical sales support, you will have the tools and network to be successful and to present solutions with confidence. THE SUCCESSFUL CANDIDATE * Has a strong commitment to providing customer service within a team environment. * Possesses excellent communication, time management and administrative skill. * Has the passion for sales! * Is relationship and value-driven. * Enjoys selling heavy machinery and equipment! Examples of related equipment are construction or farm equipment such as dozers, cranes, or tractors; or military heavy equipment such as the MRAP vehicle or tanks. Aircraft and Ground Support Equipment (GSE) sales is also good experience. Building on 90 years of success! Visit www.altec.com for more information and to apply on-line Please send resume to hannah.deegan@altec.com REQUIRED QUALIFICATIONS * Four year Bachelor's Degree. * At least two years of successful outside sales experience preferred. Equipment experience, knowledge and interest is a big plus. * Must be available for extensive overnight travel. * Able to obtain a CDL. * Total communication and information processing skills are required. * PC skills using spreadsheets, word processing, and other office management applications required. The job level is able to be adjusted at time of hire, if the candidate meets the qualifications for jobs of a more experienced level in the career path. MAJOR RESPONSIBILITIES * Assess potential application of company products and/or services and offer solutions that meet customer needs. * Research and present reports showing potential customers the cost benefit of purchasing Altec products or services. * Provide technical training to clients and communicate customer feedback for future product development. * Use technical knowledge of product offerings to support and build sales. Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork Altec Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity. Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes: Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance Altec Newburgh NY

CC Account Manager

Captioncall LLC