Catering Supervisor|Part-Time| Dickey-Stephens Park

Oak View Group

Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.

• We act with integrity.

• We have an entrepreneurial spirit.

• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview

The Catering Supervisor is responsible for assisting the Catering Manager with catering activity and will assist the Food & Beverage management team. The Catering Supervisor will actively supervise, coach, direct, train and mentor employees in meeting company quality standards, and will promote a positive, enthusiastic and cooperative work environment. The Catering Supervisor enforces all personnel and operating policies and procedures. The ideal candidate will be hospitality driven and well versed in working as a team in a fast-paced environment.

This role will pay a salary of $15.00 to $17.00.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching

Job expires 3/31/2024

Responsibilities

• Responsible for assisting the Catering Manager in catering operations, all suite service, and private events.

• Assist in the management of catered events from set-up to tear down, including handling communication with hourly staff and culinary staff. Responsible for guest interaction under the advisement of the catering manager.

• Adhere to state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

• Detect and act upon guest inebriation as trained, escalating to management or security when needed.

• Ensures staff are briefed on event requirements and assigned to a specific area prior to events under the direction of the catering manager.

• Enforces all policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, payment processing, operating procedures, and quality presentation.

• Assists in closing and balancing of payments, as necessary.

• Provide general office and clerical support: copying, filing, correspondence, telephone inquiries.

• Relay any accounting, HR, employee relations, safety, policy or procedural concerns, and any situation that may result in disciplinary action, to the Catering Manager in a timely and responsible manner.

Qualifications

• At least 1-2 years' experience working in a supervisory capacity in a food & beverage environment.

• Ability to communicate with employees, co-workers, management staff, vendors and guests in a clear, professional and respectful manner.

• Ability to speak, read and write in English.

• Ability to work well in a team-oriented, fast-paced, event-driven environment.

• Must possess or be willing to obtain valid food handling certificate and TABC certificate.

• Ability to work a flexible schedule including nights, weekends and long hours.

• Ability to accurately handle register and revenue collections through POS system is required.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.