Catering Specialist

Fogo De Chao Philadelphia , PA 19107

Posted 2 months ago

Our Mission at Fogo de Cho is to provide an extraordinary dining experience by delivering exceptional food and service to our Guests. All Team Members are accountable to display Teamwork, Integrity, and Excellence in all aspects of their employment, create an extraordinary experience for our guests, and uphold our Brand Pillars.

The Catering Specialist is responsible for coordinating catering, including pickup and delivery orders and will facilitate activities to enhance the Guest experience with all catering events, convey the gratitude of the organization to the catering guest for their patronage, and preserve/share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.

Specific Job Prerequisites:

  • Must be pleasant in dealing with guests and team members, with ability to perform in demanding situations

  • Must be physically capable of performing basic duties

  • Must be able to endure prolonged walking and standing

  • Must have 2 years of experience in a Restaurant/Retail/Hospitality Customer Service position

  • Must be knowledgeable of Fogo's menu and mission

  • Must have the ability to frequently lift and/or move up to 30 pounds

  • Must be able to physically drive a vehicle

  • Must have a valid driver's license and current auto insurance

  • Must have the ability to use personal vehicle for deliveries and offsite events

Catering Specialist Responsibilities:

  • Guide Guests through catering menu, offerings, and pricing. Lead and assist with the planning of their menu and order. Identify and facilitate delivery special requests.

  • Coordinate order details with restaurant team. Lead service and schedule all catering pickups and deliveries.

  • Prior to event date, confirm all details of each catering order with the Guest to ensure proper execution; menu, specific pick-up or delivery time, delivery type, packaging needs, special requests, and delivery special instructions.

  • Execute all catering orders and deliveries with the highest standard of organization and accuracy.

  • Provide a hospitable experience throughout the catering/delivery process.

  • Train Assistant Catering Specialist on Fogo service standards.

  • Be prepared to respond to and resolve guests' concerns and questions in a direct concise way.

  • Anticipate and prevent potential service or product breakdowns.

  • Escalate guest and team questions, concerns, issues directly to management immediately.

  • Be knowledgeable of all catering menu items, their contents and preparation methods.

  • Follow up on all catering inquiries/leads to secure future business.

  • Stay informed about all company marketing and promotional activities.

  • Coordinate and attend local events as requested.

  • Attend business and networking events as requested, with the sole purpose of growing Catering Brand awareness.

  • Be attentive to any object, condition or substance that might cause injury to a guest or fellow team member.

  • Adhere to all Fogo safety rules and guidelines.

  • Perform all reasonable tasks assigned by management.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Catering Service Worker Morgan Lewis & Bockius

Aramark Corp.

Posted 3 weeks ago

VIEW JOBS 9/28/2021 12:00:00 AM 2021-12-27T00:00 Overview The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter. Description Position Summary: The Catering Service Worker is responsible for event set-up, transporting equipment and food to the event location, serving guests during the event, and breaking down/cleaning up after the event. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Essential Functions: * Set up of catering service according to client/customer requests and banquet event orders * Serves food and beverage to guests * Maintains appearance and cleanliness of food service areas during event * Replenishes food and beverage product during event * Breaks down and cleans food service areas and equipment post event; returns equipment to proper storage area * Provides excellent customer service, anticipating guests' needs * Maintains a positive attitude towards guests, customers, clients, co-workers, etc. * Adheres to Aramark safety policies and procedures including proper food safety and sanitation * Ensures security of company assets * Other duties and tasks as assigned by manager Qualifications * Previous experience as a server in or food service role preferred * Demonstrates excellent customer service skills * Demonstrates excellent communication and interpersonal skills, both written and verbal * Working knowledge of food safety principles and procedures * Must be able to obtain a food safety certification * Requires constant standing and walking * Requires frequent lifting of up to 25 lbs. * Requires occasional lifting of up to 50 lbs. * Must be available to work flexible hours including evenings and weekends Aramark Corp. Philadelphia PA

Catering Specialist

Fogo De Chao