Catering Sales & Service Manager

Overview

Opportunity: Catering Sales & Service Manager

Sell and service banquet and meeting functions in order to achieve catering department goals.

Potential Career Path

Sales Manager

• Director of Sales

• Regional Director of Sales

Essential Job Functions

• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

• Oversee all catering sales, targeted towards existing and new corporate and social markets.

• Solicit new business, making prospecting calls and outside client visits.

• Maximize revenue by selling all facets of the hotel, both orally, and in written form to previous, current and potential clients.

• Handle account details ensuring all pertinent aspects of solicitation and closing are complete and documented.

• Service accounts including BEO's, and Group Resumes when necessary.

• Prepare information for, meet with, and entertain clients as deemed appropriate to obtaining potential business from that account.

• Provide an exceptional level of service and acquire the highest quality of catered products for our clients.

• Communicate both verbally and in writing to provide clear direction to staff.

• Follow sustainability guidelines and practices related to HHM's EarthView program.

• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

• Perform other duties as requested by management.

Position Requirements

• Associate or bachelor's degree in Hospitality or related industry preferred.

• Proven track record in catering and banquet sales required.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability

• Hearts That Serve

• Only Excellence

• Stay Nimble

• Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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