Catering & Sales Manager

Sage Hospitality Resources, LLP Pittsburgh , PA 15201

Posted 2 months ago

Why us?

Sage Hotel Management is currently seeking a Catering & Sales Manager at the Distrikt Hotel in Pittsburgh, PA. As a member of the leadership team, you will have the opportunity for personal growth, you will have the opportunity to engage in our community, and you will enjoy the opportunity to enrich lives one experience at a time.

At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.

Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that "makes the ordinary extraordinary!" The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!

Responsibilities

  • Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.

  • Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals.

  • Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.

  • Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction.

  • Prepare status and period end reports.

  • Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

  • Professional and positive communication to both guests and fellow associates.

Direct Sales:

  • Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.

  • Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.

  • Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.

Qualifications

Education/Formal Training

More than two years of post -high school education

Experience

Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).

Knowledge/Skills

  • Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.

  • Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.

  • Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

  • Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.

  • Ability to drive to outside sales calls.

  • Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent hearing required for verbal interaction with guests and associates.

  • Excellent vision required for viewing set-ups.

  • Excellent speech communication skills required for verbal interaction with guests and associates.

  • Lifting, pushing, pulling, carrying - tables, chairs, boxes (50 lb. maximum) occasionally.

  • Bending/kneeling - taping down cords, skirting tables, picking up floor after function, occasionally.

  • Mobility - ability to service clients on a moments notice, variable distances. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing - up to 55 steps, 3-5% of 10 hours.

  • Driving - distance varies for sales calls (approximately 20%).

Environment

Work inside 70% of 10 hour day; outside 30% of 10 hour day.

ID: 2021-4202

Position Type: Regular Full-Time

Property : The Distrikt Hotel

Outlet: Hotel

Category: Catering & Events

Address : 453 Blvd of the Allies

City : Pittsburgh

State : Pennsylvania

EOE Protected Veterans/Disability

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Catering & Sales Manager

Sage Hospitality Resources, LLP