Catering Sales Manager

Omni Hotels Richmond , VA 23234

Posted 3 months ago


Richmond Hotel

Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy a location adjacent to timeless architecture, restaurants, nightlife and the scenic James River. The Omni Richmond is at the very center of Richmond's financial and legislative districts, blocks from the Virginia State Capitol.Omni Richmond's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Richmond Hotel may be your perfect match.


  • Solicitation of direct-selling in the local, Corporate Catering market.

  • Event planning and detailing for booked events

  • Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangement to all responsible hotel departments.

  • Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.

  • Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.

  • Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.

  • Physically double-check all function arrangements against specifications of client. Correct where necessary.

  • Client contract and effective communication to ensure repeat bookings.

  • Update and increase client prospects through active prospecting

  • Maximize revenues for the hotel through up-selling techniques.

  • Other duties as assigned by Director of Catering.


  • High School Diploma or Equivalent.

  • College degree preferred.

  • Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.

  • Knowledge of the operations of the hotel industry.

  • Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.

  • Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.

  • Must have proven selling, negotiating and presentation skills.

  • Requires knowledge of advanced sales techniques.

  • Highly developed customer service skills with strong attention to detail.

  • Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.

  • The ability to delegate, effectively train and coach

  • Must be able to work a flexible schedule including nights, weekends and holidays.

End of Job Description


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Catering Sales Manager

Omni Hotels