We seek a positive, service-oriented, energetic and self-motivated Catering/Sales Manager to join our team on a full-time basis.
The Catering/Sales Manager will report to the Director of Sales and will work closely with the hotel's catering, sales and banquet teams.
Responsibilities include but are not limited to:
Solicit, negotiate, and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals.
Book Group and Catering business, detail the meeting / function with the client (space requirements, times, menus, themes, etc.), and assist in overseeing the event.
Complete contracts, BEO'S, coordinate with the appropriate areas / departments of the hotel to ensure proper high-quality product and service delivery and customer service satisfaction.
Execute a territorial marketing strategy to capture the maximum amount of Group and Catering revenue.
Prepare status and weekly reports to keep management abreast of activities.
Maintain up-to-date knowledge of the competition's products, strengths and weaknesses to continually improve sales strategies and the achievement of goals
Participate in communication and professional organizations to maintain high visibility and promote sales.
Perform special projects and other responsibilities as assigned.
Assume all responsibilities as delegated by management and do any or all other duties that may be required to fulfill customer needs and requests.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Requires good communication skills, both verbal and written.
Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
Strong administrative skills including business writing.
Must be proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint, etc.). Previous Hotel Sales and Catering experience (preferably with a national brand, with a proven track record for success in sales and revenue generation)
Exceptional service skills, with strong ability to foster effective relationships with all levels of staff, management and clientele
Outstanding leadership skills and the ability to create a motivating work environment
Excellent organization skill and ability to multi-task and successfully manage multiple priorities in a fast-paced environment
Must be able to lift up to 10 pounds occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
High school or equivalent education required. Bachelor's Degree preferred or equivalent combination of education and experience.
First Hospitality Group Inc