Benchmark's company culture is central to our management philosophy. The company's stated purpose is "to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the "benchmark" by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
The Catering & Conference Service manager is responsible for assisting the Director of Catering to ensure booked affairs are in compliance with property policy while maintaining high standards of quality and efficiency. Maintaining optimum guest satisfaction and meeting or exceeding overall profitability objectives.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school diploma or equivalent. College degree preferred or equivalent work experience.
Working knowledge of a hotel. 2 years previous experience in the hospitality industry. Highly developed communication skills. Computer literate in Microsoft Word, Publisher and able to learn the Delphi system.
Answer phones, perform site tours. Detail group sales files as assigned by Director.
Keep copious notes on all assigned group files and enter all details with the assistance of Delphi hotel system. Ensure orderly and accurate computerized accounting of Catering & Conference Service files. Meet, greet and maintain relationship with main contact while on property.
Keep abreast of all local organizations and their meeting plans, etc. Prepare catering contracts, proposals and banquet event orders. Follow-up on all function details with Banquet Manager, Executive Chef, Audio-Visual Technicians, Equipment Rentals, etc.
Attend daily banquet event order meetings with department managers. Increasing average checks, menu items, etc. Perform other related duties as requested by Director of Catering.
Recommend profit improvements to Director of Catering. Practice safety standards and report any unsafe conditions to the Director of Catering.
Remain alert, courteous and helpful to guests at all times. Ability to work 40-50 hours a week.
Equal Opportunity Employer M/F/D/V