Catering Coordinator

Troon Golf, L.L.C. Birmingham , AL 35202

Posted 2 months ago

Bruno Hospitality is excited to announce the exceptional career opportunity of a full-time Catering Coordinator. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

PRIMARY RESPONSIBILITIES:

  • Contacts customers face-to-face, by telephone and/or email, to confirm, coordinate, and update details for scheduled catering activities

  • Details each group's catering needs which may include but is not limited to: menu planning, meal time, and room set up

  • Tracks all guarantees and deadlines based on contract

  • Coordinates with the Executive Chef and Catering Manager to ensure specified arrangements are carried out as planned

  • Completes projects as directed in relation to the area of responsibility

  • Assists in the coordination of department members that may include, but is not limited to: Food Runners, Servers, Set Up Staff

  • Responsible for implementing and maintaining excellent service to achieve guest satisfaction

  • Assists management in communicating any changes or new policies and procedures to the department

  • Any other duties as assigned

QUALIFICATIONS & EXPERIENCE:

  • Passion for hospitality, food, and client service

  • Excellent verbal and written communication skills

  • Excellent interpersonal, negotiation, and conflict resolution skills

  • Must be a problem solver, ready to come up with on-the-spot solutions for problems that may occur in the FOH, be self-motivated, and organized

  • Computer skills a must and have a basic understanding of Microsoft Office with a focus on Excel. Familiar with sales systems such as Salesforce and Caterese

  • Ability to work in standing position for long periods of time

  • Be able to reach, bend, stoop, and frequently lift 35 pounds and occasionally lift/move up to 50 pounds

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