Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Responsible for providing assistance to the Director of Catering as assigned: answering telephone, complete Banquet Event Orders (BEO), answer account questions, collecting/posting payment for events, ensure catering file completed, complete thank you notes, correspondence. Complete weekly event calendars, any required correspondence to guest and to client, copy, distribute BEOs, attend BEO meetings ensuring BEOs are updated/accurate. Catering Coordinator will assist the Director of Catering during an event when required. Coordinator will work with client directly on occasion and coordinate internal catering orders delivery, set up and break down.
Partners with the Catering manager(s) to ensure clients needs are met, completes assigned tasks.
Gathers all pertinent information from meetings, distributes BEO or minutes
Ensures calendars/schedules are accurate, up to date.
Monitors deadlines and follows-up to ensure guarantees & payments are timely
Completes tasks as assigned from Director of Catering
Distributes BEO's to client/customer for review and signed approval. Each booking is to have a signed BEO in each file.
Distributes all information gathered on meetings, banquets and special events to operations staff at least five (5) days in advance of the group's arrival.
Completes & issues required correspondence thank you notes, notices, memos,
Greet the on-site contact, and inspects all meeting/banquet space before the start of the event ensuring that the room has been set-up properly, in accordance with the BEO's, and takes measures to adjust/correct before group's arrival in the absence of Catering Managers
Checks-in with meeting/banquet contact periodically throughout the event to gauge needs and satisfaction in the absence of the Director of Catering/Mgrs
Ensures each Catering file is complete/accurate and submits to Accounting accurate final billings the day following an event.
Submits all vendor invoices with approved PO to Office Mgr on weekly basis.
Archives old booking files within one week following an event.
Ensures office phone coverage
Attends and participates in all required meetings including weekly BEO meeting
Completes assigned special projects
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Report to work on time and in complete uniform
Other duties as assigned
Status and Scope:
This position reports to the Director of Catering. Working hours must be flexible as events are held during the day, nights and weekends.
2-3 years special event planning or coordination experience in a Hotel, Conference Center or Banquet Site. College degree preferred but not required.
Radio, Telephone, Computer (must be proficient in Word Processing and Excel), Copier, Fax Machine
Little or No Travel (>10%)
LIGHT - Lifting 20 pounds maximum with frequent lifting and/or carrying objects up to 10 pounds
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer Minority/Female/Disability/Veteran