Catering Conference Services Manager| Crowne Plaza | King Of Prussia, PA

What You'll Do:

Hotel events are complex functions. Multiple teams from different departments overlap and collaborate to help pull them off. The Catering Convention Services Manager ensures there's a smooth collaboration between associates to make sure any events or functions go off without a hitch!

Here are a few of the tasks you'll be doing on a regular basis:

• Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.

• Conduct walking site inspections throughout the property.

• Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals

• Advise sales staff on client needs. Assist sales staff in promoting the hotel, developing leads and securing re-bookings.

• Plan and conduct pre and post-convention meetings with clients and respective departments.

• Prepares and reviews resumes for groups. Ensures all departments receive necessary information pertaining to the Conference.

• Partners with the culinary team to create customized menus to fit client's needs as well as increase food and beverage revenues.

• Verifies contracted banquet meeting rooms in order to guarantee proper space has been assigned and that meeting rooms can accommodate requested set-ups.

• Initiates the method of payment process and assist the credit manager in all accounting procedures.

• Collects information to create master account estimates 90 days and 21 days prior to conference/event.

• Creates Banquet Event Orders (BEO's) to review with the meeting planner. Receives signed event orders and provides these to the Credit Manager.

• Distributes BEO's which includes all food and beverage and meeting requirements to be reviewed with the Banquets, Banquet Setup and Culinary Departments in daily BEO meeting.

• Recommends appropriate "in-house" and/or preferred vendors for group related services to drive hotel revenue.

• Conducts pre-conference meetings with meeting planner and all appropriate department heads.

• During conference, will ensure the meeting arrangements are to the meeting planner's specifications. Ensures all on-site changes are managed efficiently.

• Available to meeting planner during conference through phone, email, and in person to trouble shoot any questions that arise.

• Arranges for post-conference meetings with the meeting planner and the Executive Committee when requested.

• Attend and actively participate in all pertinent meetings to include BEO, Resume, Cutoff, Daily Stand-Up, Daily Business Review, etc.

Where You've Been:

You have least 3-5 years in a Catering Sales Manger or Assistant Banquet Manager role and experience working in hotel sales. Additionally, you have at least 2 years' experience working in food & beverage. Whether you're interacting with clients or your fellow associates, you'll be working directly with people all the time. We're looking for some who can communicate clearly in a positive and professional manner, has strong sales and interpersonal skills, excellent written and verbal communication skills and can perform under pressure! If this sounds like you, go ahead and apply!

When You're Here:

Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.