Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
The Catering and Premium Services Lead Worker is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
Schedules and assigns daily work assignments within a premium services operation
Oversees the completion of tasks within a catering, restaurant, or suites environment
Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc.
Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc.
Ensures service areas are maintained including replenishment of product, cleanliness, etc.
Provides excellent customer service, anticipating guests' needs
Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
Adheres to Aramark safety policies and procedures including proper food safety and sanitation
Ensures security of company assets
Other duties and tasks as assigned by manager
Previous experience as a supervisor in a related role preferred
Previous experience as a server or in a food service role required
Demonstrates excellent customer service skills
Demonstrates excellent communication and interpersonal skills, both written and verbal
Requires ability to work independently with limited supervision
Working knowledge of food safety principles and procedures
Must be able to obtain a food safety certification
Requires constant standing and walking
Requires frequent lifting of up to 25 lbs.
Requires occasional lifting of up to 50 lbs.
Must be available to work flexible hours including evenings and weekends