Cat Cora's Kitchen - Host - Hartsfield-Jackson Atlanta International Airport

Paradies Lagardère Travel Retail Atlanta , GA 30301

Posted 3 weeks ago

Position Description Summary:

The Host is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas.

Duties and Responsibilities:

  • Exceed First Class Service standards and behavior with every guest, business partner and peers.

  • Greets every guest with a friendly smile and positive attitude.

  • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following the company's customer service standards.

  • Responds appropriately to guest concerns.

  • Bussing tables, taking carryout orders and restocking the display case.

  • Maintain and use seating chart for rotation of stations

  • Records guests seating times in a consistent manner providing the highest quality of service.

  • Seats guests and presents the menu

  • Communicates with the wait staff and other restaurant personnel to ensure a guests' positive experience.

  • Performs the tasks of the cashier and/or bus person as required including cashing out guests.

  • Answer phones and guest's questions.

  • Maintain clean organized work environment that is free of safety hazards; May include sweeping and mopping.

  • Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.

  • Other duties as assigned..

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Cat Cora's Kitchen - Host - Hartsfield-Jackson Atlanta International Airport

Paradies Lagardère Travel Retail