Casualty Manager

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

What you need to know

Manage, lead, and direct a team of adjusters handling auto physical damage and low to medium severity bodily injury claims within the Trucking department. Drive technical excellence in order to control indemnity and expense loss and litigation costs through timely and appropriate reserving, trial preparation and ultimate resolution.

Collaborate with insureds, third party administrators, underwriters, and brokers to ensure all stakeholders are in agreement with the litigation strategy. Provide ongoing coaching/counseling to adjusters to achieve technical excellence. Conduct periodic claim file audits of field claims practices and monitor results to help drive behavioral changes where appropriate. Monitor claim dashboards to help drive best claim practices to secure that the team is meeting company goals.

What we're looking for:

• Motivated individuals who are interested in the potential for an upwardly mobile career path.

• 5+ years of Auto Liability claim experience.

• Experience resolving physical damage and total loss claims.

• Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.

• Demonstrated ability to initiate and champion change initiatives that leverage technology and improve skills in benchmarking.

• Creativity in resolving unique and challenging business problems, as well as ability to achieve business goals and objectives is essential.

• Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.

• Effective decision- making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.

• In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.

• Prior claims management experience a plus.

• Bachelor's Degree or equivalent work experience

• Multi-state adjuster licenses or ability to obtain required licenses within 90days of hire.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees.

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

#LI-PA1

#LI-Hybrid

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.

At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.