Casualty Claims Specialist in Home Foreign Claims, at HDI Global Insurance Company
We have a career opportunity at our Chicago, Illinois office for an enthusiastic, self-reliant Claims Specialist handling international commercial casualty claims. This member of the Home Foreign Claims team will be responsible for all facets handling certain North American claims of varying complexity and exposure, involving a range of European and North American insured clients; HDI has a large book of industrial casualty risks produced internationally with claims exposure here in North America, typically involving a high proportion of product liability losses.
HDI Global Insurance Company provide rewarding, global professional opportunities in a small company environment. We offer a competitive, comprehensive compensation and benefits package. If interested, please provide a resume and cover letter.
Duties and Responsibilities:
The investigation, evaluation, negotiation, and resolution of complex commercial casualty claims, with the assistance of external service providers where appropriate.
In complex claims, represent the company and clients effectively by participating in, or leading litigation teams where necessary.
Independently resolve significant exposure claims on favorable terms.
Effectively control the use, costs and work product of outside counsel and other external service providers.
Analysis of policy coverages on standard and manuscript forms, independently identifying and evaluating coverage issues, and where necessary preparing coverage position letters.
Operate within designated monetary authority for reserves, case disposition, and payments.
Prepare timely and accurate reports for management on large losses; keep management informed of issues, problems and progress on severe claims.
Regular mediation or informal negotiation of claims.
Provides outstanding service and availability to business partners, developing relationships with our customers, brokers and HDI colleagues; domestically and abroad.
Collaborate constructively with co-insurers.
Facilitate internal and external audits.
Preparation of reinsurance loss reports.
Make decisions which can meaningfully impact the financial results of the company
Ability to identify and initiate subrogation recovery opportunities.
Share claims lessons learned with other HDI departments.
Occasional travel, for mediation, client/case meetings, court or arbitral appearances, whenever necessary.
Essential Skills and Experience:
Litigation and insurance claim management experience, with an emphasis on product liability matters.
Effective customer service skills.
Excellent verbal and written communication skills.
The ability to cultivate constructive working relationships.
Strong contract interpretation skills.
Strong organizational and time management skills.
Self-confidence to negotiate directly with client risk managers and executives.
An innovative thinker in a fast-paced environment with changing priorities.
Work with underwriting and other departments to improve overall results.
The desire to exceed the expectations and requirements of external customers and internal colleagues.
Ability to embrace and adapt to change
A candidate that values diverse opinions and ideas.
Extensive experience with Microsoft Office suite of products.
4-8 years casualty claims experience.
The ability to travel as necessary, up to roughly 10%.
Obtain and maintain state insurance adjuster licenses as necessary.
Position requires daily attendance at the 161 North Clark Street, Chicago office.
Preferred Skills & experience
Claims experience ideally with international partners.
European language skills (particularly German) and other cross-cultural experience.
CPCU or AIC/AIC-M.
Juris Doctor not required, may be an advantage.
HDI Global Insurance Company offers a competitive salary and employee benefits package.
HDI Global Insurance Company