Casualty Claims Representative IV

AAA Of Southern California Los Angeles , CA 90009

Posted 2 days ago

Teamwork, Integrity, Dedication.

Together, We Make A Difference,

Who we are:

AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 13,000 employees in 21 states, we provide legendary service to 15 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place.

What you'll do:

When you join the Automobile Club of Southern California as a Claims Representative IV, you're bringing your expertise to a best-in-class organization that is focused on delivering quality service to our members. As an Associate within our Claims department you will:

  • This position handles moderate to highly complex claims matters involving auto physical damage written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements.

  • The primary functions include investigation, evaluation, and negotiation of automotive claims.

  • Employs discretion and independent judgment to ensure compliance with state and federal law; and with historical company, technical, and customer service Best Practices.

  • This position requires the highest level of technical skills.

  • Conduct phone and/or field investigations to determine liability and damages.

  • Identify and obtain statements from insureds, claimants and witnesses.

  • Comprehensive understanding of vehicle repair procedures and issues.

  • Valid driver's license with level of financial responsibility required by the Club and an acceptable motor vehicle record required.

What you bring:

  • Four year college degree or equivalent combination of education and work experience required.

  • Evidence of continuing education (i.e. industry designations) desired.

  • Experience servicing claims of the highest complexity required.

  • Proficiency with Microsoft Office and industry-related software preferred.

  • Advanced understanding of insurance principles necessary.

  • Advanced technical knowledge and skills among peers required.

  • Strong organizational skills.

  • Strong oral and written communication skills.

  • Strong interpersonal skills.

What's in it for me?

  • A career with growth potential.

  • Our comprehensive and employee centric training facility located in Costa Mesa provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

  • The satisfaction of knowing you provide a meaningful service to our insured's' who rely on you for assistance.

Remarkable benefits:

  • Health Coverage for Medical, Dental, Vision

  • Paid time off including Vacation, Illness and Holidays

  • Disability Coverage

  • Life Insurance, Pension and 401k Savings Plan

  • Employee Rewards and Discounts

  • Career opportunities across multiple business lines and states

"Creating members for life by exceeding our members' expectations through valuable products and legendary service."

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment qualified applicants with criminal histories in a manner consistent with Article 9, Chapter XVIII of the Los Angeles Municipal Code.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Field Claims Representative Appraiser

Ameriprise Financial

Posted 2 days ago

VIEW JOBS 10/20/2018 12:00:00 AM 2019-01-18T00:00 Conducts physical inspections of damaged automobiles within a designated territory. Prepares estimates to repair damages and secures an agreed-upon repair price with the repair facility. Responsible for identifying and moving total loss vehicles to our approved salvage vendor in a timely manner. Responsibilities * Conducts physical inspections of damaged automobiles within a designated territory. Prepares estimates to repair damages and secures an agreed-upon repair price with the repair facility, including supplements and re-inspections. Responsible for identifying and moving total loss vehicles to our approved salvage vendor in a timely manner. * Document claim files and issue timely payments as necessary. * Contact customers and repair facilities to schedule inspections and set expectations regarding the claim process Conducts physical inspections of damaged automobiles within a designated territory. Prepares estimates to repair damages and secures an agreed-upon repair price with the repair facility. Responsible for identifying and moving total loss vehicles to our approved salvage vendor in a timely manner. Required Qualifications * 1-3 years of experience in conducting physical inspections of damaged automobiles. * Obtain state specific property casualty licenses as required. * Working knowledge of computerized estimating software such as Audatex, CCC, Mitchell. * Ability to review and analyze policy language and make coverage determinations. * Availability for limited out of town travel for catastrophe work. * Exceptional customer service skills. * Valid driver's license and good driving record. About Our Company Ameriprise Auto & Home Insurance is a division of Ameriprise Financial, a FORTUNE 500® company. Through exclusive partnerships with organizations such as Costco, we are able to offer their clients our personal insurance products. We offer customers across the nation high-quality, cost-effective auto, home and umbrella insurance products. At Ameriprise Auto & Home Insurance, you will work in a culture that is dedicated to driving results with a strong focus on our handle with care culture. Regardless of department or location, we all share in a commitment to our clients, each other, the communities in which we live and work, company goals, and delivering on our mission statement. We invest in our employees with growth and development opportunities via Ameriprise University, competitive pay, and a generous benefits package. Benefits are effective the first day of employment for full-time employees. Ameriprise Financial Los Angeles CA

Casualty Claims Representative IV

AAA Of Southern California