Casualty Claims Manager

H P Hood LLC Lynnfield , MA 01940

Posted 2 weeks ago

Are you a self-driven person looking to advance your career as a high-impact player on a team? If so, we have an exciting challenge for you and your future!At HP Hood LLC, we celebrate our differences. Our diversity of people, backgrounds, experiences, thoughts and perspectives are fostered to create an inclusive work environment. We are at our best when we respect and value each other - One Team One Company!

Our culture is built on value commitments to innovation, quality, results, integrity, community, people, and collaboration that fosters a strong employee engagement, teamwork, safety and wellness. We offer a competitive benefits package that includes health, dental, vision, wellness programs, employee discounts, 401k matches, tuition reimbursement, ongoing development, advancement opportunities and more. This position is also eligible for our bonus program.

Founded in 1846, today Hood is one of the largest and most trusted food and beverage manufacturers in the United States. Our portfolio of national and super-regional brands and licensed products includes Hood, Heluva Good, Lactaid, Blue Diamond Almond Breeze, Planet Oat and more.

Job Summary:

The Casualty Claim Manager provides leadership and management direction to achieve efficient casualty claim handling and quality customer service for casualty claims.

Essential Duties and Responsibilities:

  • Develop internal and external processes to mitigate the financial impact of workers compensation, products liability, general liability and automobile liability claims.

  • Manage TPA relationship.

  • Conduct periodic claim reviews with applicable insurers, third party administrators and insurance broker.

  • Work closely with Director of Risk Management to assist and support in the selection of appropriate vendors, and to conduct RFP's and renewals, as needed.

  • Work with Director of Risk Management to develop metrics to document results.

  • Create and circulate periodic internal reports as needed.

  • Assemble and provide documentation to external auditor to demonstrate procedures and controls.

  • Serve as the company's internal workers compensation expert and resource.

  • Provide training to internal stakeholders as needed.

  • Collaborate with EHS, HR and Operations teams to coordinate injury mitigation programs.

  • Review settlement proposals from TPA and defense counsel. Lead internal discussion with Director of Risk Management and Treasurer.

  • Review and payment of loss billings, including retrospective adjustments.

  • Maintain company records in accordance with document retention policy.

  • Other duties as assigned

Education and Experience:

  • Bachelor's degree
  • 5-7 years of relevant work experience as a casualty claims adjuster, insurance broker claims consultant and/or a risk management claims oversight role

Skills and Competencies:

  • Proficient in the handling and oversight of multi-line and multi-state casualty claims.

  • Proficient in EXCEL, WORD, PowerPoint, Teams and Outlook.

  • Able to deal with frequent change, delays, deadlines, unexpected events, and competing demands for your time.

  • Uses intuition and experience to complement data.

  • Establishes and maintains effective internal and external relations.

  • Uses experience to solve complex problems.

  • Focused on identifying opportunities, achieving positive results and seeking continuous improvement.

  • Some travel is required.

  • Full-time position with 100% in-office workday presence requirement (not a remote or hybrid position)

HP Hood is an Equal Opportunity Employer

Female/Minority/Veteran/Disabled

"VERVRAA Federal Contractor"


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