Casino Porter EVS - Swing Full Time (Beau Rivage)

MGM Resorts Biloxi , MS 39533

Posted 2 weeks ago

Location:

Biloxi, Mississippi

PRIMARY PURPOSE:

It is the responsibility of the Casino Porter to provide excellent guest service and create a safe and friendly environment for employees and guests while establishing and maintaining the cleanliness of assigned areas in the Casino and public areas.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Sweeps and removes all wrappers, broken glass, ashtrays, and debris from the floor

  • Cleans and dusts slot machines, including areas between machines, doors, and woodwork

  • Removes the scuff marks and drink spills

  • Cleans up biohazard areas

  • Cleans slot chairs polishes their bases and then returns chairs to the proper position

  • Vacuums entire assigned stations, moving chairs and other objects to ensure thorough cleaning

  • Removes trash, replaces missing ashtrays, and wipes out and cleans all ashtrays and trash cans

  • Ensures all equipment is returned to the department and all malfunctioning equipment is reported

  • Replenishes supplies when necessary

  • Responds to and resolves guest challenges in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties

  • Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about the safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions; this also includes being aware of unsafe conditions such as spills, wet areas, debris, and addresses quickly and efficiently

  • Able to effectively communicate in English, in both written and verbal forms

  • Ability to multi-task and work well in a fast-paced, team-oriented environment

  • Effective listening abilities with strong judgment skills

  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

  • Maintain a professional, neat, and well-groomed appearance adhering to company standards

MINIMUM REQUIREMENTS:

Work varied shifts, to include weekends and holidays

PREFERRED:

  • Six (6) months of general cleaning experience

  • Experience with professional cleaning equipment

  • Experience in a similar five-star/five-diamond resort environment

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Casino Porter EVS - Swing Full Time (Beau Rivage)

MGM Resorts