Casino Floor Runner (Hardin, MT, US, 59034)

Town Pump, Inc. Hardin , MT 59034

Posted 2 months ago

Casino Floor Runner

Job Description Summary

Summary:This position is accountable for the following areas: Exceptional customer service, cash handling and accounting, may operate a cash register, stocking, pricing, rotating, and displaying of bar inventories. Housekeeping inside and outside of casino. Efficiency mixing and completing drink orders. Assisting casino cashiers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Remember regular customer's names and faces and monitor legal age requirements.

  • Wearing the uniform and keeping your appearance neat and clean.

  • Accurate and effective completion of shift paper work.

  • Ability to accurately make change and account for large amounts of cash.

  • Suggest selling and helping customers with gaming machine operations.

  • Clean rest rooms, ashtrays, dusting, windows, floors, emptying trash cans, dishes, cleaning tables, and messes of others.

  • Use of fire extinguishes and other safety equipment.

  • Waiting on customers playing games and at the tables.

  • Vendor-check in procedures.

  • Cleaning games and keep bar furniture neatly arranged.

  • Listening and handling customer complaints.

  • Use of safety manual, and casino rest room logs.

  • Casino Safety and security.

  • Answer and screening telephone calls.

  • Stocking, pricing, receiving, and rotating of bar products and supplies, to include changing out kegs.

  • Advises manager of any personnel situations or policy violations having an adverse effect on casino operating performance.

  • Greets customer, verifies that customer is of age and takes order.

  • Fills glass of beer from tap.

  • Hands out buffet coupons, plates, and silverware to machine players.

  • Obtains food order, delivers to restaurant, picks up food, and delivers to customer.

  • Obtains (from cooler) and opens cans and bottles of beer, pop, and wine.

  • Prepares blended wine drinks to order.

  • Distributes drinks to customers.

  • Makes change, receive payments for drinks, etc., operates cash register, and tallies transactions.

  • Assists patrons in verifying wins; records and makes payouts to gambling machine winners.

  • Washes glassware and cleans bar and work area.

  • Picks up empty glasses, pitchers, cans, bottles, and litter; empties ashtrays into proper receptacles.

  • Fills and carries bucket of ice from icemaker to bar.

  • Repairs and resets signs.

  • Changes tape (paper) in gambling machines.

  • Calls maintenance person or gaming machine company to repair machines or assist with changing the paper or ribbons.

  • Replenishes beer in cooler.

  • Vacuums casino floor.

  • Mops and sweeps floor behind bar.

  • Shovels snow and sweeps parking lots and sidewalks.

  • Changes out soda premix syrup boxes.

  • Changes taps on kegs of beer and removes empty kegs.

NON-ESSENTIAL DUTIES:

  • Any other job duties as assigned by supervisors.

Basic Statement of Functions

Qualification Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Specifications (Qualifications)

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); and 6 months of related experience in area of bartending; or equivalent combination of education and experience. Must be able to work with customers and co-workers. Require ability to perform basic math computations at the 8th grade level.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Require ability to read, write, understand, and speak English;

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • None

OTHER SKILLS and ABILITIES:

  • Ability to operate a personal computer and ability to learn basic software.

  • Ability to operate a ten key calculator with accuracy and speed.

  • Ability to be courteous and timely when interacting with customers.

  • Ability to prepare mixed drinks and take multiple drink orders.

  • Ability to perform basic math computations at the 8th grade level.

  • Ability to maintain the highest level of customer service at your Casino.

  • Ability to provide planning, leadership, organization, and insure follow-ups in all areas of casino control.

  • Ability to work with the public and be a team player while on shift.

  • Ability to maintain a safe work environment by adhering to the 50 lb. lifting requirement. Items exceeding this amount should be lifted per safety manual (dolly).

  • Ability to provide service per Town Pump, Inc. standards, policies, and procedures.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift 30 lb. regularly and 50 lb. occasionally. Items exceeding this limit should be lifted per the safety manual instructions with a dolly (i.e., Kegs, Gaming machines, etc.)
  • Ability to work in coolers and/or freezers up to one hour.

ENVIRONMENTAL DEMANDS: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work in an environment with both frequent interruptions and customer interactions.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pathways Client Advocate Hardin

Hrdc7

Posted 2 days ago

VIEW JOBS 10/27/2020 12:00:00 AM 2021-01-25T00:00 <strong>POSITION SUMMARY</strong> <br /> Under the supervision of the Program Director and in accordance with the direction and mission of District 7 HRDC, the Client Advocate  is delegated the responsibility of assisting TANF families to become self-sufficient through assessing their strengths and needs, creating employability/service plans with them, and by connecting them with  resources to assist in removing barriers. <br />  <br />  <br /> <strong>ESSENTIAL JOB FUNCTIONS</strong> <br /> The requirements listed, are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job.  To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned.  <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"> Conduct client advocacy through weekly or bi-weekly intensive case management meetings.  </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Explain complex state requirements to program participants, translate those requirements into steps and action plans and assist participants in overcoming barriers to compliance with state requirements. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Maintain individual case files with required, extensive and detailed documentation including applications, assessments, case notes, supportive services and work experience as required by federal, state and agency funding requirements. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Effectively utilize state data system for all advocacy activities with participants including; completing assessments, making community resource referrals, developing SMART goals and action plans in correlation with a thorough, detailed, state-mandated Employment Plan and verify activity hours for monthly benefits eligibility. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Help participants identify strengths and needs for interventions. Provide guidance to participants in needed areas and connect them to available resources. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Assist participants in identifying their barriers to employment. Help participants to access programs or resources needed to overcome barriers and assist participants to navigate resources and systems including accessing childcare, gaining transportation, getting into recovery programs, registering for training programs, applying for SSI, etc.  </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Coach participants around budgeting.  Determine the need for Supportive Services funding from the state for temporary financial assistance to overcome barriers to employment, and prepare applications for Supportive Services requests.  Make referrals to financial counseling resources when appropriate. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Assist participants to assess their work readiness, employment skills and job interests and determine appropriate program component for each participant that will aid them in overcoming work barriers, gaining work experience and acquiring employment. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Determine on-going eligibility of each participant by closely tracking progress and compliance of all program components.  Monitor activities by regularly reviewing and approving/denying participant activity verifications. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Facilitate and be available for new participant enrollments daily.  </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Efficiently balance time developing relationships with participants/advocating for their needs and completing all data input and detailed file requirements.</li> </ul>  <br /> <strong>Additional Knowledge, Skills and Abilities:</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Strong organizational, listening and communication skills, including both verbal and written are required. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">The employee must have the ability to work with low-income and disadvantaged people with an objective, non-judgmental attitude. </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">The employee must be a team player to ensure overall program success.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Prefer knowledge of local labor market information and employer expectations.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Demonstrates <strong>dependability</strong> and <strong>punctuality</strong>.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Adheres to a consistent work schedule.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Demonstrates professionalism in the workplace. <ul style="list-style-type:circle;"> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Maintains professional boundaries with participants;</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Must have the ability to work with low income and disadvantaged people by modeling an   unbiased conduct.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Demonstrates positive and appropriate interactions with coworkers and management.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Contributes to a harmonious and productive work environment.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Must be a team player to ensure overall program success. </li> </ul> </li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Brings creative suggestions and potential solutions to direct supervisor regarding work barriers and team efficiency</li> </ul>  <br /> <strong>MINIMUM QUALIFICATION REQUIREMENTS</strong> <br /> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.<br />  <br /> <strong>Education and Experience:</strong><br /> Minimum qualifications are bachelor’s degree in Human Services or related field and 1 (one) year direct experience in case management; or high school diploma or equivalent and a minimum of six (6) years direct case management experience; or equivalent combination of education and experience to fully meet the obligations of this position.<br />  <br /> <strong>Licenses and Certifications:</strong><br /> Must possess a valid Montana Driver’s License, proof of personal automobile insurance and must meet insurability requirements for agency automobile insurance policy. Hrdc7 Hardin MT

Casino Floor Runner (Hardin, MT, US, 59034)

Town Pump, Inc.