Casino Cashier Representative - MGM Grand

Become one of the stars of The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB

The Casino Cashier Representative is responsible for processing customer and interdepartmental monetary transactions. They must provide excellent guest service and promote the MGM Rewards program. By understanding guests' unique stories and needs, they aim to create memorable experiences and WOW moments that extend beyond their stay!

THE PAY Starting at $17.50/hr

THE DAY TO DAY

• Process marker payments, deposits, withdrawals, and chip exchanges according to casino policies.

• Assist guests with transactions, ensuring they are handled within guidelines.

• Ensure the security of cash, chips, and tokens during your shift.

• Promote and enroll guests in loyalty programs like MGM Rewards and MyVegas.

• Assist guests with all requests, answer questions about MGM Rewards program.

• Explain the MGM Rewards program in detail, enroll guests in the MGM Rewards Program, redeem guests points or offers.

• Issue FREEPLAY and adjust tier credits for guests as needed.

• Provide excellent customer service and escalate guest complaints as necessary.

• Understand and follow the company's policy and procedures.

• Promote responsible gaming practices to all guests.

• Balance cash drawers at the end of your shift and complete required reports accurately.

THE IDEAL CANDIDIATE

• High school diploma or equivalent experience

• Customer service experience, preferably in a resort setting

• Ability to multi-task in a fast-paced environment

• Proficient in the management of cash transactions

• Previous experience in cage or bank teller

• Has a gaming license

THE PERKS & BENEFITS

• Healthcare, financial, and time off benefits

• Access to company hotel, food and beverage, retail, and entertainment discounts

• Free meals in our employee dining room

• Free parking on and off shift at all MGM properties

• Professional and personal development through programs and networking opportunities

• College opportunity programs

Are you ready to JOIN THE SHOW? Apply today!