Steak N Shake Co Forest Park , OH 45240

Posted 3 months ago

General purpose

The counter/cash server is expected to sell to and serve all guests and collect for all meals served.

Essential (primary) functions

  • Provide hospitable service to all guests following Steak n Shake's steps of service

  • Maintain guest sensitivity

  • Take orders and accurately key them into the POS system

  • Prepare and deliver drinks and other menu items in an expedient manner

  • Process cash, credit and coupon transactions quickly

  • Stock, restock, clean and sanitize the counter/cash area

  • Maintain safety and security procedures as required

  • Maintain uniform standards at all times

  • Maintain Company policies and standards at all times

  • Complete any and all other tasks as assigned

Essential job requirements

  • Ability to understand the speech of others

  • Understandable speech

  • Standing, bending, stretching and walking throughout the shift

  • Maintain personal hygiene

  • Lift and carry a minimum of 30 pounds

  • Balance a tray

  • Push and pull heavy objects

  • Ability to use a computer register

  • Basic reading, writing, and math skills

  • Retain verbal requests

  • Retain menu item knowledge

  • Ability to market the Steak n Shake menu

  • Ability to handle guest complaints

  • Work well with others

  • Ability to count change

  • Maintain composure under stress

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Steak N Shake Co