At SpartanNash, "we deliver what our guests want, when they want it fast and friendly." We take pride in service excellence and enjoy providing a great customer experience. There are many retail employers, but not all offer a place where you can learn, grow and thrive. That's why SpartanNash is a cut above the rest.
This position is located at the Fresh City Market Madison
Responsible for operating cash register and electronic scanner to itemize and total customers? purchases, receive payment, and assist in bagging purchases for customers while displaying courteous customer service.
High School Diploma (Preferred)
or equivalent (GED) preferred
One year prior retail or related experience preferred
Responsibilities and Essential Duties
Operate cash register and electronic scanner to itemize customer purchases; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products.
Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately and in accordance with company policy.
Weigh and carefully bag customer purchases.
Understand use of check-stand equipment (register, scanner, scale, belts) and its efficient operation.
Responsible for front-end duties such as merchandising check-stand (newspapers, periodicals, candy, etc.).
Ensure proper use of product identification and corresponding PLU?s; report errors in pricing or signage.
Maintain understanding of current store programs and product locations.
Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), the sale of alcohol and tobacco products, etc.
Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
May be responsible to assist with stocking items.
The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.
Knowledge, Skills Abilities
Good verbal communication skills; ability to interact politely and effectively with customers. Good customer service and organizational skills; detail-oriented. Basic reading, writing and arithmetic skills are required.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move up to 20 pounds. Required to stand for extended periods of time and walk, bend, stoop, twist and turn frequently. May be required to travel.
While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is rarely exposed to outside weather conditions. The employee may be exposed to refrigerated/freezer coolers. The noise level in the work environment is usually low to moderate.
General Retail Equipment (i.e., cash register, telephone, copy/facsimile machine, computer, etc.)
Other Retail Equipment (e.g., pallet jacks, cardboard baler, sanitation and cleaning supplies, etc.)