Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Cashier & Softlines Sales Associate

Expired Job

Sears Holdings Corporation Du Bois , PA 15801

Posted 2 months ago

The Softlines Sales Associate is responsible for enhancing the experience of our Members and driving sales through courteous and proactive support to Members. This is achieved by accurately and efficiently completing sales and service transactions, maintaining merchandise standards, ensuring the sales floor is ready all day, and maintaining price integrity.

JOB DUTIES/RESPONSIBILITIES:

  • Provides the highest degree of Member service by making the Member the first priority; this includes stopping other merchandising

tasks in order to assist members. Greets every Member who enters the zone to begin the Member First Engagement process

of greet, discover, solve, and close. Demonstrates the right behaviors in the selling process and takes ownership for identifying

needs and recommending appropriate solutions. Engages with Members in a professional manner to deliver a Members First

experience.

  • Maintains thorough knowledge of available merchandise, and services to assist Members in locating and selecting merchandise.

  • Strives to deliver a WOW member experience every time, and seeks feedback to ensure they are delivering the right experience,

and understand how to improve.

  • Takes ownership for enhancing the Member experience, and assists with Member concerns Uses the right resources in resolving

concerns and complaints, and escalates concerns as needed. Partners with associates storewide to provide superior Member

experience (i.e., assist members, maintain presentation, answer phones). Provide an effective transition for the member to another

associate as needed to resolve concerns.

  • Completes Member transactions accurately and efficiently using POS and online systems, including sales, returns and exchanges

in accordance with authorized processes. Executes consistent operational and selling processes (e.g., credit application process,

care plan) and stays up-to-date on changes.

  • Versed in the benefits of Shop Your Way (SYW), the elements of a WOW experience, and able to sell the program to members.

  • Leverages integrated retail technology and Know Your Member in order to facilitate the Member experience.

  • Educates Members on our Satisfaction Guaranteed return policy. Optimizes credit, gift card, SYW Rewards, and multi-channel

opportunities (and, where applicable, Care Plans, Merchandise Replacement Agreements, and other miscellaneous income

opportunities).

  • Sets non-promotional, promotional, and seasonal signing, including store-wide and event signing if assigned to perform this

activity. Performs promotional ad setup and take down without error or omissions.

  • Sets and maintains sales floor to national merchandising and presentation standards.

  • Performs merchandise support tasks (e.g., straightening merchandise) during each work shift. Responsible for keeping the

department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers.

  • Performs accurate count updates and inventory adjustments.

  • Adheres to merchandise protection standards.

  • Uses basic internet navigation to access and print information/reports.

  • Stays current and understands the implications of upcoming events, product updates, selling process requirements, and

Company/business initiatives.

  • Maintains on-going knowledge of applicable National Presentation Standards, store merchandise, integrated retail, SYW, and

operational processes. Achieves and maintains appropriate levels of learning standards through Segno and other learning

systems.

  • Performs other duties as assigned.

REQUIRED SKILLS:

  • Basic reading, arithmetic, writing and oral communication skills

  • Basic Internet navigation

REQUIREMENTS:

Age Requirement: 18 years of age or older when multi-level unit with freight elevator

Equal Opportunity Employer / Disability / Vet.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate PT

Fastenal

Posted 4 days ago

VIEW JOBS 10/13/2018 12:00:00 AM 2019-01-11T00:00 Sales Associate PT 44 Hoover Avenue, Du Bois, PA 15801 Part-Time Shift(s): Between 6AM-6PM OVERVIEW: Working as Part-Time Sales Associate PT, you will have the opportunity to balance formal training with real-world experience running a branch and working with customers. It's a great way to learn the ropes of our fast-paced industry and potentially transition into a full-time sales position. Fastenal Company is currently seeking candidates for a part-time Sales Associate PT position at our branch located at 44 Hoover Avenue, Du Bois, PA 15801. TRAINING PROGRAM: The training experience includes hands-on, on-line, and classroom training offered through our corporate university. The training program for current employees who are promoted into these positions will vary based on prior experience with the company. RESPONSIBILITIES: The duties and responsibilities of this position include, but are not limited to: oAssisting with sales and customer service oManaging inventory oPlacing and fulfilling orders oPerforming local sales calls and deliveries with a company vehicle REQUIRED POSITION QUALIFICATIONS: The following skills and qualifications are required for this position: o18 years of age or over oA valid driver's license and the ability to meet our driving record requirements oPossess or are working towards a degree in Business/Marketing OR have equivalent industry experience and knowledge of the local market oExcellent written and oral communication skills oPossess strong computer skills and math aptitude oExhibit strong aptitude for sales and desire to earn salary plus commission after the training period oHighly motivated, self-directed, and customer service oriented oDemonstrate our core values of ambition, innovation, integrity and teamwork oAbility to lift, slide and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs oAbility to pass the required drug screen (applicable in the US, Puerto Rico, and Guam ONLY). ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to approximately 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal. Fastenal Du Bois PA

Cashier & Softlines Sales Associate

Expired Job

Sears Holdings Corporation