Cashier -Collision Center (Dealership)

Job Title: General Cashier

SUMMARY

Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.

ESSENTIAL DUTIES

• Essential Duties include the following. Other duties may be assigned.

• Greets customers at the cashier window in a pleasant and professional manner.

• Computes customer bills.

• Receives cash, checks and credit card payments from customers; records amount received.

• Makes change and issues receipts to customers.

• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.

• Reconciles cash drawer daily.

• Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.

• Answers customer questions about service performed or products purchased, or refers them to someone who can.

• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.

• Reconciles gas purchase statements.

• Provides clerical and secretarial assistance to departments as needed.

• Acts as backup to switchboard operator.

• Maintains a professional appearance.

• Keeps work area neat and clean.

• Performs other duties as assigned.

Attendance

• Clock in and Clock out

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Job attendance is a key duty in performing the other duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and comprehend instructions, short correspondence, and memos.

Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Ability to deal with problems involving a few concrete variables in standardized situations.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Ability to deal with problems involving several concrete variables in standardized situations.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

Basic computer literacy skills, ability to learn/understand dealership management software

Intermediate computer literacy skills, ability to learn/understand dealership management software

Expert computer literacy skills, ability to learn/understand dealership management software

Ability to use a keyboard and mouse

Ability to look at various computer screens for 50% or more of day

PHYSICAL DEMANDS

Sitting for long periods, occasion standing, sitting and standing to reach over counter to customer.

WORK ENVIRONMENT

Sales or Service Cashier office.

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.

Other details

• Job Family Administrative

• Pay Type Hourly