Responsible for handling Guest check money transactions in a prompt courteous manner and in accordance with the Company's high standards of Guest Services.
ESSENTIAL DUTIES AND REQUIREMENTS:
Interacts effectively with the public and Team Members. Performs excellent customer service at all time.
Receives payment from food and beverage Guests, makes changes and issues receipts in a prompt and courteous manner.
Adheres to established cash control policies and procedures of the Company.
Answers any Guest questions and directs concerns to appropriate management.
Advises Guest of waiting time and recommends beverage outlets to Guests.
Handles any Guest complaints and resolves them quickly and courteously.
Assists in maintaining standards of health, safety, and sanitation.
Participates as a team member with food servers, bus persons, cooks, supervisors and any pertinent company Team Members in producing a smoothly and efficiently run operation that meets the highest standards of Guest Services.
Maintains compliance with all regulations of health and sanitation standards as well as all applicable federal, state, local laws/ordinances; to include maintaining applicable food safety certification.
Maintains a consistent and regular attendance record.
Performs any reasonable request made by management.
EDUCATION and/or EXPERIENCE:
High School Diploma or GED required; previous cashier experience preferred.
Strong interpersonal and communication skills required.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to guests and other Team Members of organization.
Ability to calculate figures and amounts such as discounts; ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the Team Member is regularly required to stand; use hands to finger, handle, or feel; talk or hear. The Team Member is frequently required to walk and reach with hands and arms.
The Team Member must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.
Must be able to stand/walk for 8+ hours a day, have strong interpersonal skills. Previous cashier experience preferred. Must be able to lift up to 25lbs.