Cashier And Customer Service Associate

Kohls Rapid City , SD 57702

Posted 3 weeks ago

Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Work with the latest technology and innovative solutions. Kohl's offers flexible scheduling and we train and develop the most talented, motivated teams around.

ACCOUNTABILITIES

  • "Smiles and Says Hi!" Greets all customers and associates, assists in a friendly, courteous manner and adheres to the "Yes We Can" policy efficiently resolving customer's questions and requests

  • Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

  • Able to learn and adapt to current technology to assist customer needs

  • Delivers the highest level of customer service through effective problem solving

  • Solicits, opens and activates Kohl's Charge applications and loyalty programs

  • Ensures that all cash handling procedures are done in accordance to policy and procedure

  • Complete transactions accurately and efficiently while engaging customers

  • Flexible and willing to cross-train and work in other areas of the store, as needed

QUALIFICATIONS

REQUIRED

  • Ability to lift 50 pounds on an occasional to frequent basis

  • Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

  • Adherence to Kohl's policy and procedures

  • Regular attendance

  • Effective verbal and written communication skills

  • Basic math and reading skills, legible handwriting and attention to detail

  • Ability to work as part of a team and interact effectively with others

PREFERRED

  • Prior retail experience

  • Comfortable with the use of technology consistently while performing the required tasks

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
FT Cashier

Lowe's Companies, Inc.

Posted 1 week ago

VIEW JOBS 11/12/2020 12:00:00 AM 2021-02-10T00:00 What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate - Front End, this means: * Delivering a checkout experience that is quick, professional, and friendly. * Ensuring merchandise is accurately accounted, scanned, and meets the needs of customers. * Engaging in safe work practices and encouraging others to do the same. The Customer Service Associate - Front End is responsible for delivering excellent customer service during the checkout process. This associate is one of the last interactions with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe's. Therefore, engaging with customers as well as attention to detail are extremely important in this role. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For * Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. * Requires morning, afternoon and evening availability any day of the week. * Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. * Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance. What You Need To Succeed Minimum Qualifications * 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. * 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information. Preferred Qualifications * 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. * 6 months retail experience. * 6 months experience as a cashier. If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Lowe's Companies, Inc. Rapid City SD

Cashier And Customer Service Associate

Kohls