Cashier

Job Description

About Alpine Ace a family owned business that has been in business since 2010. Our goal is to serve East County San Diego, and North County, CA.

We are dedicated to supporting and serving the hard working people in the community. We offer training and a career path to help our team grow. We also offer employee discounts on products and bonuses tied to revenue.

Other Essential Requirements The selected candidate must be willing to increase his or her skill by learning from others and taking online coursework as assigned. The candidate must have to and from work. There is opportunity for advancement depending on performance and ability to serve our valued customers.

Essential Duties and Responsibilities ● Provide prompt and courteous customer service. ● Precisely and accurately handle money, checks, and other types of payment received for product sold including processing refunds and/or issuing in store merchandise credit to customers for returned merchandise. ● Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, vendor check-in transactions in accordance with company standards and policies and practices. ● Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your manager on duty of any inaccuracies ● Be knowledgeable and actively participate in all sales promotions and other campaigns. ● Practice suggestive selling and build customer relations. ● Be aware of sales goals and performance against those goals. ● Review and adhere to all city, county, state, and federal laws affecting store operations. ● Maintain a neat personal appearance and wear company uniform and nametag at all times. ● Address customer complaints in a positive manner. Document complaints for follow up by Store Manager when necessary. ● Ensure that your work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. ● Face front and dust merchandise near register area. ● Follow company policies and procedures for all transactions. ● Engages the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them. ● Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol. ● Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned ● Participate in all store sales building, customer service, and team-building activities. ● Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.) ● Live and exemplify our Core Values Required Knowledge Skills and Abilities ● Cashier experience in a similar position is helpful or proficiency in a similar task ● Exceptional customer service skills & the ability to help maintain a customer focused culture ● Ability to use a cash register or be trained, computer, telephone, and other equipment as needed ● Ability to work as part of a team and interact with customers, persons in differing company roles, vendors, guests and ACE corporate representatives. ● A continuous pattern of regular and prompt attendance is required. ● Must be able to work a flexible schedule of nights, days, weekends, and holidays ● Bilingual (Spanish) verbal and written communication is highly desired. Physical Requirements The minimum physical requirements for this position include: ● Ability to stand for an extended period of time, walk, reach, and bend to perform job duties ● Move and handle merchandise up to 25 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth Job responsibilities may change based on the needs of the business.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts.

The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.