Cash Vault Services Branch Manager

Gardaworld Cleveland , OH 44114

Posted 2 months ago

GardaWorld is the world's largest privately owned security services company offering a wide range of highly focused business solutions including leading-edge security services and cash solutions. In over two decades, our work has taken us from our home base in Montreal to the oil fields of Iraq, and embassies across Africa. We're also present in financial institutions in the US and airports in Canada. We operate across a broad range of sectors, including financial services, infrastructure, natural resources and retail. Our clients include Fortune 500 companies and governments with people and assets deployed around the world. Headquartered in Montreal, Canada, our 62,000 highly trained, dedicated professionals serve clients in North America, Africa and the Middle East. In today's complex world, security has become a vital concern for everyone and is the foundation of our present and future success.

Job Description

Job Function Description

  • Responsible for providing daily leadership, coaching and feedback to direct reports including: managers, supervisors, lead tellers and tellers. Provides 360 feedback to management at all levels.

  • Leadership and supervision of departments accurate, timely and efficient processing of Cash, Coin, Check, Mixed Deposit, ATM, Coin and Change Order processing. This individual will be responsible for employees processing any size deposits processed on any currency counting equipment including mid-level and high speed sorters. This individual also has responsibility for employees in Currency Vault Operations, Coin Management Operations, and Check Image operations

  • Attainment of units assigned financial results including maintaining and growing revenue, expense control and achieving operating profit as well as support and teamwork to ensure attainment of entire Branch's financial goals.

  • Ensures compliance with and training on all company policies including state and federal regulations. Ensures compliance with and training on Bank specific processing requirements and meets all bank audit expectations.

  • Provides input to Associate Directors and Senior Management for assigned team members on decisions including: salary planning, performance management, hiring and termination recommendations. Delivers supporting documentation to team members.

  • Oversight of Scheduling Activities to ensure adequate coverage while meeting Customer metrics, Financial Goals and human resource guidelines

  • Monitors daily, weekly and monthly quality productivity standards and holds team members accountable for meeting or exceeding goals and recognizes success.

  • Ensures all security procedures are followed and reviews film for investigation support.

  • May represent GardaWorld and Cash Vault site on internal and external customer interactions.

  • Ensures all inventories are in balance at the end of each day

Job Requirements


  • A minimum of 4 years of management experience in Cash Vault Services or a related field.

  • College degree or equivalent work related experience preferred.

  • Experience supervising a team of cash processors/tellers preferred.

  • Strong knowledge of Currency Processing and or Bank Operation for processing procedures is preferred.

  • Excellent people skills and leadership experience are a must.

  • Outstanding planning, organizational, analytical and management skills.

  • Familiarity with Microsoft Office products such as Word and Excel. Outlook, PowerPoint and Access knowledge is required.

  • Excellent written and oral communication skills.

  • Must be safety and security sensitive.


We offer competitive wages and a great benefits package for full time employees: medical, dental, vision, holiday pay, paid vacation, 401K plan and much more!

Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test. Physical exam and other testing may be required.

EOE, Drug Free Workplace

GardaWorld offers competitive wages and a great benefits package for full time employees: medical, dental, vision, holiday pay, paid vacation, 401K plan and much more!

Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test. Physical exam and other testing may be required.

We are an Equal Opportunity Employer and drug free workplace.

Other details

  • Pay Type Salary

  • Cleveland, OH, 4130 Commerce Ave, Cleveland, Ohio, United States of America

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cash Specialist II

Federal Reserve Bank

Posted 4 days ago

VIEW JOBS 3/31/2020 12:00:00 AM 2020-06-29T00:00 Monday - Thursday 5:00 AM - 4:00 PM Position Summary The primary goal of the Cash Department of the Federal Reserve Bank of Cleveland is to maintain confidence in U.S. currency and meet the needs of the marketplace by supplying currency and coin to meet domestic and international demand, maintaining the quality and integrity of currency in circulation, and ensuring depository institutions have ready access to cash services. To achieve this mission, 4th District Cash services operate from the Cleveland and Cincinnati Reserve Banks and in collaboration with our Federal Reserve colleagues in other Districts. Ensures the appropriate circulation of currency/coin inventory to meet the needs of financial institutions during normal operations and periods of contingency events. Applies developed job knowledge and experience to receive, verify and/or pay out large volumes of currency, and coin in a team environment. Performs complex balancing and other data entry tasks with minimal supervision. May perform basic accounting and financial functions Applies independent judgment and discretion within the framework of governing procedures to maintain custody and accountability in a valuables handling environment. Essential Accountabilities 1. Prepares and processes large volumes of currency/coin in a highly controlled team environment. Applies developed job knowledge and experience to operate equipment and exceed district productivity and compliance metrics. 2. Adheres to processes and procedures to perform initial receipt and verification, destroy large volumes of currency, and/or payout currency following procedures described in TCOM, CCPS and the District Procedure Manual. This requires using extensive knowledge of multiple procedural documents, including revisions that occur each year. 3. Reconciles and balances physical inventory with internal automation systems using proprietary software designed for the cash function. Displays basic problem solving skills. 4. Through trained observation, detects, and secures counterfeit, old series, and/or altered notes. Prepares notes for transfer to the final disposition. (Must pass counterfeit certification test on a semi-annual basis.) 5. Uses enhanced knowledge of the currency circulation process and automated systems to help resolve operating exceptions and escalate when necessary. Prepares supporting documentation for daily transactions and physical holdings including original source documents that will serve as the official record according to the System Records Retention Manual. 6. Performs under the frequent view of compliance and audit staff while maintaining focus on quality, controls, and productivity. Employees perform their job responsibilities under constant video surveillance. Display the ability to engage with auditors and to explain processes and procedures. 7. Participates in bank wide and district events and/or projects. 8. Adheres to the department policies and procedures. 9. Performs other duties as assigned or requested. 10. Adheres to the Bank`s attendance policies through regular and prompt attendance. Education and Experience High School Diploma 3 years of related work experience Knowledge and Skills Knowledge Areas Ability to perform independent research Ability to perform complex tasks Ability to work in a team environment Ability to follow established policies and procedures Skill Areas Basic math skills Basic Problem solving Effective communication skills Specialized technical skills in cash handling Physical Demands and General Working Conditions Production environments: Employees in this position work in a controlled environment with one or more partners under Federal Reserve and Treasury custody control standards. This is a very physical job requiring repetitive lifting and moving of currency weighing greater than 30 pounds. Additionally, employees may be required to operate manual equipment (tow motor) to move containers exceeding 1,500 pounds. Limited sitting occurs and most of this job is performed standing and walking in an enclosed work area. Workrooms are climate controlled. However, working conditions may vary due to external elements. Employees need to be aware of their surroundings due to frequent movement of containers. Exposure to noise from various machines will occur. Employees may be required to push and pull currency containers of moderate to heavy weight. Federal Reserve Bank Cleveland OH

Cash Vault Services Branch Manager