Cash Reconciliation Manager

PAI offers ATM portfolio management services second to none. Our mission is to make the management of ATMs easy and efficient, and by extension, the access to cash for consumers reliable and within an arm's reach.

PAI delivers tools and services for ATM portfolio owners & operators-retailers, financial institutions, and independent operators/ISOs. The combination of our proprietary portfolio management tools with the services of our Vantage business delivers value in the form of increased performance at significantly lower unit costs.

Job Title

Cash Reconciliation Manager

Job Description

The Cash Reconciliation Manager is responsible for management of all aspects of balancing, reconciliation and reporting related to Cash Management, tracking, and investigating cash related variances. This is a critical role to ensure all variances have the appropriate level of follow-up, creating accountability and visibility on risk throughout the organization. To perform this job successfully, an individual must possess a can-do attitude, collaboration expertise, and critical thinking skills.

ESSENTIAL DUTIES AND TASKS:

• Build and maintain a deep knowledge of VTS and PAI systems and processes.

• Lead a cash reconciliation team, ensuring appropriate controls are in place to mitigate the risk of loss.

Ensure variances over the defined thresholds are investigated thoroughly, with the support of the VTS Branch Managers and Third parties.

Ensure that terminal and inventory variances are reviewed timely, so that crucial information is available and easy to collect.

Complete daily review of inventory transfers, resolve errors and trigger claims and cases timely.

Monitor ATM terminals that are not transacting, reaching out to the responsible stakeholders to investigate - with de-cashes planned timely to mitigate risk.

Follow up on claims and revoke, with the appropriate evidence of balancing.

Execute reconciliation of dispense settlement ensuring full payment to the funding bank.

File timely claims to 3rd parties and track recovery.

• Report and escalate to management on risk and variances trends, with recommendations on changes needed.

• Liaise with Finance, so they have the visibility needed to account for losses.

• Oversee support structure to ensure bailment providers and bailment customers have timely responses and communication of issues to stay in balance.

• Monthly reporting to funding banks and customers, to complete needed payments according to reconciliation status.

• Help drive automation of balancing, reconciliation and claims function.

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Display a hunger for learning and an ability to influence others with a positive approach

• Experience preferred in VTS or similar Operations (ATM, Cash Handling, Logistics etc)

• Possess a valid Driver's License and an excellent driving record

• Bachelors Degree preferred

• 10% travel required

A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests may be required.

Reasonable accommodation may be made to those who are able to perform the essential duties of the job.

The candidate must be able to pass any required background and social media checks. The candidate must be able to maintain complete confidentiality of any information he/she encounters.

KNOWLEDGE, SKILLS & ABILITIES:

The competencies required for success in the Cash Reconciliation, Manager role include:

§ Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

§ Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

§ Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

§ Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

§ Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

§ Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

§ Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

§ Directing Others: Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.

§ Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

§ Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

§ Intrapersonal Savvy: Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

§ Motivating Others: Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with

§ Negotiating: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

§ Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.

§ Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

EFFORT:

Must be able to see, hear, speak and listen. Must be an excellent listener.

Constant moving (up/down/around the office area) to address questions and provide coaching. Continuous looking at a computer screen. Daily contact

with management and with co-workers. Work can be stressful and requires a calm, patient demeanor. Lifting of 50 pounds or less, which can be accommodated.

SUPERVISORY / MANAGEMENT DUTIES:

The employee is responsible for supervising other positions

About PAI

Every employee in our organization has a specific role to play in the delivery of services to our customers and we empower our employees to do what it takes to meet the needs of the customer. Employees have the opportunity to work on a variety of projects and teams, including newly developing products and services, and be at the forefront of the industry. Working at PAI includes having meaningful work, a talented group of peers to partner with and learn from, and a culture that supports development, growth and a bit of fun!

What's Next?

Thank you for considering PAI, a subsidiary of Brink's, as your next employer. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job.

Thank you again for your interest in a career at PAI. Like our Facebook and Instagram page or follow us on Twitter.

PAI/Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. PAI/Brink's is also committed to providing a drug free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.