Cash Reconciliation Manager - Central Billing Office

Washington Regional Medical Center Fayetteville , AR 72701

Posted 2 months ago

Washington Regional

Washington Regional Medical Center is our region's only locally governed, community-owned, not-for-profit healthcare system. Our system includes a 425-bed acute care hospital located in the heart of Fayetteville supported by our clinic system - including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.

Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.

Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.

Values: To treat others - patients and their families, visitors, physicians, and each other - as we would want to be treated.

Position Summary

The role of the Cash Reconciliation Manager reports to the Central Billing Office Director. This position manages daily cash balancing between general ledger and bank for revenue received. This position performs daily cash posting reconciliation to ensure cash is balanced. This position will ensure cash is balanced to meet the organizational goals for stewardship of resources and internal controls and to ensure sound financial practices are maintained. This position will spend 90% of time sitting while performing work in a standard office setting. This position will spend 10% of work time standing and/or walking short distances.

Essential Job Responsibilities

  • Manages and oversees day-to-day activities and responsibilities of cash reconciliation of all incoming payments including third-party payer, patient, and vendor, to appropriate accounts

  • Manages and oversees day-to-day activities and responsibilities of patient accounts receivable refunds of all cash payments to patient and insurance balances for credit balances

  • Develops and implements procedures for central cash and refund accounts ensuring appropriate internal controls are in place

  • Manages operation of the accounting process for the central bank account and refund accounts ensuring stewardship of the financial resources and reporting controls between bank and general ledger are maintained

  • Reviews cash deposit trends and makes recommendations for resolution of issues to improve efficiency of reconciliation

  • Manages continuous quality improvement initiatives across the cash posting team and other departments to streamline processes

  • Manages refund process for reissues and voids in accordance with applicable laws and regulations

  • Manages and supervises the daily functions and responsibilities of departmental staff and promotes an environment towards career development among staff

  • Oversees hiring, allocation of daily work, annual and ongoing performance reviews, and reviews work of staff for accuracy and quality assurance

  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, as well as other policies and procedures to ensure integrity

Qualifications

  • Education: High school diploma or GED, required. Bachelor's Degree in Accounting, preferred.

  • Licensure and Certifications: N/A

  • Experience: Thorough knowledge of accounting principles, internal controls and financial management as normally obtained through a Bachelor's Degree in Accounting, along with a minimum of five (5) years of progressively responsible supervisory or management level accounting experience or an equivalent combinate of education and experience. CPA or equivalent experience preferred. Experience in a healthcare organization with experience in multi-entity financial statements is desired. Must possess a comprehensive knowledge of revenue cycle functions and systems, within the area of revenue management, specifically experience with cash reconciliation and refunds or other management functions related to revenue cycle activities. Must be comfortable operating in a collaborative, shared leadership environment. Must possess the ability to achieve results without direct line accountability.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Office Coordinator Nephrology Clinic

Washington Regional Medical Center

Posted 1 week ago

VIEW JOBS 9/16/2021 12:00:00 AM 2021-12-15T00:00 POSITION SUMMARY This position is responsible for supervision of the front office duties of the main clinic as well as coordination of front office duties with the satellite clinic locations. These duties include: greeting patients and visitors, answering and routing incoming calls, scheduling appointments, consults, referrals, taking messages, obtaining accurate demographic and insurance information from patients and other healthcare providers, documenting and coordinating physician referrals/consults, coordinates and processes all correspondence to patients, referring/consulting providers, and other coordination of care medical facilities/providers, copying and processing of medical records, sending and distributing faxes, oversees and/or processes end of day payments/charges and completes daily deposit, responsible for balancing cash drawers daily, verifying insurance, collecting appropriate co-pays, co-insurance or patient balances, must be able to read the ledger and assist patients with billing questions, coordinates the patient records so that information is available for referring physicians, diagnostic testings or insurance providers, responsible for scanning documents into the Electronic Medical Record and Practice Management/Scanning Systems, monitors front office supplies and equipment and reports to appropriate staff when supplies are low or when equipment is not properly functioning, must be able to communicate effectively and professionally with patients, co-workers, supervisor, physicians and other physicians' staff. This position must be able to prioritize clinic needs and be flexible to assist in other areas as requested. This position requires an individual to be extremely detailed oriented, thrive on multi-tasking, and be a team-player. The employee functions in a normal office environment with some exposure to chemicals found in equipment common to a medical office environment. The majority of time is spent sitting, standing, and walking short distances. This position has minimal exposure to infectious disease. LICENSES/CERTIFICATIONS REQUIRED N/A SPECIFIC EDUCATIONAL AND SKILL COMPETENCIES REQUIRED FOR THIS POSITION A high school diploma or GED as well as a minimum of one year medical office environment experience is required (actual clinic experience strongly preferred). Must possess the ability to operate standard office equipment. Must be able to communicate professionally and effectively with all customers of all backgrounds. Must be able to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude, neat appearance, excellent communication and telephone skills. Must be able to work independently and be a self-starter, must be able to prioritize clinic needs, be extremely detail oriented, excellent at multi-tasking, a strong team-player and must be flexible in daily responsibilities or location of clinic working. Must have basic computer skills with ability to learn moderate and/or advanced computer software. Must be able to flexible and work earlier or later than designated hours as needed. Bilingual skills encouraged but not mandatory. Washington Regional Medical Center Fayetteville AR

Cash Reconciliation Manager - Central Billing Office

Washington Regional Medical Center