Maintains and controls remittance advice and patient charge tickets. Displays a professional and helpful manner at all times, creating a positive image for UnityPoint Health.
Process electronic remittance advice according to predetermined schedule
Maintain spreadsheets that document activity for each payer
Ensure reconciliation of 835 file and deposit amount
Monitor file exchanges to ensure appropriate data is posted
Process Medicare RAC recoupments & interest to facilitate timely appeal process
Process remittance advice, cash and/or charge tickets on a timely basis.
Maintain control log of remittance advice, cash account and/or charge tickets.
Make all adjustments and/or corrections from pre-edits, errors or unprocessed items.
Pick up, open, sort, run tape and stamp mail daily
Scan mail daily
Make corrections from errors and/or daily check summary reports.
Work with personnel in other areas of the department researching charges, payments and/or remit advice.
Share responsibility through timely communication of identified problems to assure proper follow up is completed to expedite resolution of patient accounts.
Demonstrate a professional image in dealing with the public, patients, families, and vendors.
Maintain working knowledge of the Billing Office policies and procedures for accurate handling of patient accounts.
Maintains regular and consistent attendance at work.
Maintain compliance with Safety (OSHA) and Risk Management guidelines.
Adhere to all UnityPoint Health Personnel policies and procedures and Safety guidelines.
Behave in a manner consistent with all Corporate Compliance policies and procedures.
Completes special projects and monthly reports as assigned.
Participates in departmental and interdepartmental meetings as appropriate.
Actively takes a part in identifying processes that need improvement in order to maximize efficiencies within the CBO.
Performs other duties as requested by supervisor to facilitate the smooth and effective operations of the department.
10 key calculator skills required.
Ability to type 30 WPM.
Ability to read, speak, and write fluent English
Data entry experience preferred.
Familiarity with computers (Microsoft Office applications) preferred.
General office experience desirable.
Requires highly developed communication skills to effectively work with all levels of management throughout the UnityPoint Health, its subsidiaries and affiliates.
Excellent academic credentials with a track record of professional accomplishments, which demonstrate superior performance, leadership and vision.
Possesses excellent written and verbal communications.
Ability to work as a team member, creating and maintaining effective working relationships.
Ability to understand and apply guidelines, policies and procedures.
High School graduate or equivalent.