Cash Posting Analyst (Facility)
Job Summary The Cash Posting Analyst (Facility) is responsible for receiving cash, check and credit card payments, issuing receipts, posting payment data into the cash posting application. The Facility Cash Posting Analyst is also responsible for approving and reconciling payment taker journals and compiling the facility deposit in compliance with the cash control policy
Supervisor Patient Access Manager
Supervises not applicable
Duties (included but not limited to):
Receive payments, including point-of-service, from patients and issues receipts (check-in and check- out)
Reconcile daily cash
Post payments and maintain required records, reports and files as defined by the Manager/Supervisor
Balance cash drawer
Maintain strictest confidentiality
Approve and reconcile payment taker journals
Prepare daily bank deposit
Interact in a positive and professional manner with patients/customers and coworkers
Serve as backup for registration staff as applicable
Participate in professional development activities
Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards
Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues.
Maintain required productivity and QA standards
Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement" and all policies and procedures related to the Collections department.
Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.
Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Interpersonal skills - able to work effectively with other employees, patients and external parties
PC skills - demonstrates proficiency in Microsoft Office applications and others as required
Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
EDUCATION High school diploma or GED required.
EXPERIENCE Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.
CERTIFICATE/LICENSE - N/A
PHYSICAL DEMANDS/WORKING CONDITIONS Requires prolonged sitting/standing, some bending, stooping, walking and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports or other information. Requires lifting papers/boxes and pushing/pulling up to 25 pounds occasionally. Work is performed in an office environment or hospital setting. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.